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26 days ago

Patient Services Representative

Aspen Dental North Charleston, SC

• Greet and check in patients in a friendly manner. • Collect co-payments and verify insurance coverage. • Schedule and confirm patient… Aspen Dental


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105 Reviews
2.6
105 Reviews
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Aspen Dental President Robert Fontana
Robert Fontana
74 Ratings
  1. 9 people found this helpful  

    Rather horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dental Hygienist in North Charleston, SC
    Current Employee - Dental Hygienist in North Charleston, SC

    I have been working at Aspen Dental full-time (less than an year)

    Pros

    affordable health benefits are nice and vacation time. Bonuses are always nice if you can meet the requirements. Clean office

    Cons

    Managers (those directly over you and those who work out of the main office in NY) push for 30 minute adult prophy's in addition to excusing yourself to go see every new patient. Seeing every new pt (who are also non-paying patients) to do full-mouth probing and to speak to him/her about your rec treatment takes a good 8-10 minutes. Once you're finally back in your room there's really no time left to treat the paying patient properly and fairly.

    Advice to ManagementAdvice

    It seems to go unnoticed that management are not the ones with a license to practice. As a DH and a dentist we must protect our right to practice and we also must do a good job. Pushing the clinical staff who are the ones making all the money for Aspen Dental, to work in less time also means doing a worse job. It's pathetic, really and very backwards.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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