Associated Banc-Corp

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Associated Banc-Corp Reviews

93 Reviews
93 Reviews
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Associated Banc-Corp President, CEO, and Director Philip B. (Phil) Flynn
Philip B. (Phil) Flynn
57 Ratings

    Retail Banking Is Dying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker II in Milwaukee, WI
    Former Employee - Personal Banker II in Milwaukee, WI

    I worked at Associated Banc-Corp full-time (more than an year)


    Better "image" in Wisconsin than the Big Banks.


    Too much focus on sales at the branch level. Although this may vary among branches, most of your day will likely NOT be spent in sale activities earning you commissions. It will be spent on activities such as issuing new debit cards for customers who lost theirs, helping with debit card purchase/ATM disputes, assisting at the teller line, and hearing endless complaints about bank fees from customers. While the company makes you want to believe that there is a potential sale in every service issue, that is seldom the case. There are also "call lists" and "call campaigns" for various promotions and bank products. However, I don't consider talking to answering machines all day as"sales". It's "spinning your wheels". At the end of the day, I always had a headache all the service issues. Furthermore, if I didn't have any sales on a given day, I was often treated like I did nothing at all.

    Advice to ManagementAdvice

    Be more honest about the role when posting for new hires and wooing candidates for retail banker jobs. Don't say "The sky is the limit" when talking about incentive for a new Personal Banker. While the competition may also glorifying the Personal Banker position, it makes more business sense to be upfront about the role at the very beginning. People will know what they are getting into at the start and turnover will be less.

    Doesn't Recommend
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