Asurion Jobs & Careers in Atlanta, GA

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Asurion Reviews

285 Reviews
3.1
285 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Ellis
94 Ratings
  1.  

    Asurion is a great company........Directv assignment not so great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Atlanta, GA
    Former Employee - Technical Support in Atlanta, GA

    I worked at Asurion full-time (less than an year)

    Pros

    Benefits are awesome! Free directv service, dental, pto, paid holidays and more!

    Cons

    Low pay. Hourly starts at 9.50 an hour . The work load including navigating through more than 15 windows , continuous high call volume , and call requirements you really should be making about 15.00 an hour. Bonuses are abundant if you meet those unrealistic robotic requirements. If you do not like back to back calls, irate customers and fast pace environments- pass on this cream and sugar and take your coffee black!

    Advice to ManagementAdvice

    Pay employees more per hour and your turnover would not be so high. Become more flexible with scheduling because we have families too- and a life!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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