Asurion Customer Service Representative Jobs in Houston, TX

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Asurion Reviews

3.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Kevin Taweel
77 Ratings
  • Helpful (1)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX

    I have been working at Asurion full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great benefits, most of the supervisor staff care and are nice, cool marketplace type break room, cleaning staff keep the place neat and tidy.

    Cons

    Terrible corporate culture, Sr. Leadership doesn't care and caters to the bad employees who misbehave terribly and a lot of them don't even show up to work. But nobody is held accoutable so all of these things are largely acceptable.

    Advice to Management

    Get it together, none of your employees are happy. You keep terrible people in the name of attrition and it kills the morale of the entire business.


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