Asurion Jobs & Careers in Tupelo, MS

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12 days ago

Customer Care Representative

Asurion Tupelo, MS

• Technical troubleshooting and gathering information from customers to identify root causes of customer problems and/or dissatisfaction. Determining… Asurion


Asurion Reviews

259 Reviews
3.1
259 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Ellis
79 Ratings
  1.  

    Very happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Asurion full-time for more than 5 years

    Pros

    Able to move up in the company. Can work in a call center or from home. Great supervisors. Not quick to fire. Will try and help you be successful.

    Cons

    Lots of system issues. Metrics hard to meet with so many system issues. Not sure if they need a better IT Dept or a better system. Had a great system and went with i-care and it sucks.

    Advice to ManagementAdvice

    Focus on keeping the systems going so that people can do their jobs and meet the numbers. Go back to the system we had as it worked and more user friendjy.

    Recommends
    Positive Outlook
    Approves of CEO