Atlassian Jobs in San Francisco, CA

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3 days ago

Growth Product Analyst – new

Atlassian San Francisco, CA

Would you love to learn why Users act and Products grow? Do you have the niggling suspicion that some deeper analysis of products and their features… Atlassian


4 days ago

Senior QA Engineer

Atlassian San Francisco, CA

At Atlassian we've reinvented QA. You can read how, here. We've moved beyond testing to become the quality problem-solving team. We always… Atlassian


25 days ago

Head of Customer Success

Atlassian San Francisco, CA

We are looking for a passionate leader to define, build and grow the customer success capabilities of Atlassian which will focus on helping customers… Atlassian


26 days ago

Site Reliability Engineer

Atlassian San Francisco, CA

Love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Site Reliability Engineer… Atlassian


Atlassian Reviews

4.0
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Atlassian Co-Founders Scott Farquhar & Mike Cannon-Brookes
Scott Farquhar & Mike Cannon-Brookes
17 Ratings
  • Helpful (12)

    What a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in San Francisco, CA
    Former Employee - Senior Designer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Atlassian full-time (More than a year)

    Pros

    Atlassian offers a lot of perks. Free lunches, beers on tap, pool tables and game nights. They offer nearly-free health, vision, and dental insurance. They have a swanky, open floor plan San Francisco office and there’s a lot of opportunities to travel to other offices or speak at conferences in other countries. There’s some genuinely good natured and hard working people there. They drive you really hard and you will become better in your field but be warned...

    Cons

    To start, there's very little training into the vast, internal structure or options for outside training. There is a ton of in-speak, acronyms, and politics to understand to be effective. Managers tend to focus on improving your weak points instead of bolstering your strengths. Decisions are made via waterfall and handed down from the executive layer with little regard to the impact those decisions have on the end user. If you have a bad relationship with your manager don't expect much help or mediation. When I asked who to talk to about being mismanaged and verbally abused I was told that I shouldn't bring it up and just power through until the manager in question moved on to harass another employee. There's an underlying current of gossip and politics and the "Open Company" part of their values is totally [inaccurate]. The Culture: Everyone plays second fiddle to the Sydney office. There are more promotions and raises in the Sydney office. Diversity is a joke, a literal joke. The head of HR has a staff of beautiful, young, blond women and has an office deemed the "Man Cave". The open office arrangement makes for a lot of distractions. Whether it’s dogs barking, the beer bikes, or a mariachi band (I swear to God that happened) they don’t seem to want to promote a productive environment. The office is located a block from the San Francisco County Jail and a park with one of the few public bathrooms in SoMa. There’s a lot of homeless harassment, human waste and crime you have to consider when coming to/from the office. If you drive in, they don't reimburse you for parking. The tools: Atlassians “dogfood” all their own software which is cool in theory. Most of the software is groaning under it’s own infrastructure and poor IT and is very buggy since you’re seeing a development version and not production software. Somedays the inferior system you’re forced to use crashes for half a day and you have to work over the evening to make up for it. They don’t like email. Expect 90% of your communications to happen through their instant messaging app (also inferior) which will undoubtedly lead to miscommunications within your team. Their future: I expect to see a lot of employees leaving and cashing out their stock after they IPO. There's a lot of poor business decisions being made right now to try and boost the share price and with little regard to the customers who support them. That's bad business.

    Advice to Management

    Lighten up. Atlassian isn’t the pinnacle of technology you think it is. Your flagship software only gets by on it’s rapidly-depleting reputation and the atrocious performance issues coupled with feature bloat are starting to show. You’ve moved all your eggs into a basket that’ll never be better than 2nd place and is completely uninventive/uninteresting to employees, customers and investors alike. Good on ya mates! San Francisco employees want better work on stronger products, not more perks for you to hid behind. Letting the board of directors decide what you should build is an obvious bad decision but I guess the two “genius” founders are well aware of that by now. Mike and Scott are not the right executive leadership. It's clear to a lot of people that the company has outgrown them. Promote your employees best qualities don’t nitpick their shortcomings. You hired them because they offer you something your teams need that they don’t have, why discard that so quickly? Take a good hard look at your department directors and middle managers. A few bad managers equates to hundreds of unhappy employees. Have a better ways for your employees to speak out, anonymously, about their work environment and actually listen to them.


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