AutoClaims Direct Jobs

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19 days ago

Customer Service Associates

ACD Madison, WI

We have a full-time opening for a Customer Service Associates. Must be able to work various shifts per week and be available weekdays and weekends… Snagajob

30+ days ago

Auto Damage Auditor **NEW!**

AutoClaims Direct Carlsbad, CA

include the following. Other duties may be assigned. • Review estimates and photos in the Audit Queue for compliance to specific state department… AutoClaims Direct

30+ days ago

Subrogation Auditor **NEW!**

AutoClaims Direct Carlsbad, CA

include the following. Other duties may be assigned. • Review auto estimates and photos in the Subrogation Queue for accuracy and reasonableness… AutoClaims Direct

30+ days ago

Client Care Agent

AutoClaims Direct Carlsbad, CA

• Strong interpersonal, written, and verbal communication skills. • Must have a valid drivers license… AutoClaims Direct

30+ days ago

Independent Auto Damage Assessor

AutoClaims Direct Anywhere in the

• Minimum 3 years experience in auto damage estimating & technical training from Collision Repair industry or Insurance claims sector. • Must… AutoClaims Direct

AutoClaims Direct Reviews

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Ernie Bray
4 Ratings
  • ACD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at AutoClaims Direct (More than a year)


    ACD provides their customers with excellent customer service through world-class technology.In the Auto Insurance Claims industry, timeliness and accuracy are paramount. ACD gives their employees the tools to provide excellent customer service. It is great to be a part of a winning team that solves the customers problems and strives to meet and exceed their expectations.


    I am looking forward to the continued growth of the company. Continued growth will hopefully lead to promotional opportunities within the organization.

    Advice to Management

    Continue to focus on increasing sales positions, so as to position ourselves to increase our market share. One Recommendation: Create a 'Field Customer Support' position. This would allow the sales team to focus on creating new business. A Field Customer Support position would also allow our Customers to have a liaison, where we can focus on improving servicing their needs and training to the Customer's employees (AutoLink users).

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