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Avaya Reviews

992 Reviews
3.0
992 Reviews
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
555 Ratings
  1.  

    Was a good company (pre-Nortel Acquisition) now struggling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Program Manager in New York, NY
    Current Employee - Client Program Manager in New York, NY

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Home worker policy is good
    Flexible working

    Cons

    Payrises almost non-existent, bonus rarely paid.
    Avaya now owned by TPG - with huge debt, aging product line ... at least 2 yrs behind the competition.
    Many duplicate products since purchase of Nortel ... and Seniors who made Nortel bankrupt now running divisions in Avaya - not a good outlook.
    Many confused processes and most of them are broken, totally US centric in all things, makes International business difficult.
    Talks up being a system integrator but far from it.
    CEO who is there to make a bundle selling Avaya then he will be off ... unfortunately suitable purchasers have pulled out.
    Large numbers leaving the company - excessive Hrs for those left.
    Dood if you are in Sales or Pre-Sales - poor for services.

    Advice to ManagementAdvice

    Sort out product line - too much confusion, make R&D stick to road maps - they forever slip badly on delivery dates (often a year or more)
    Get serious about services or get out of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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