B&Q Jobs in Liverpool, England

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2 days ago

B&Q Customer Advisor - Sales Department – new

B&Q Warrington, North West England, England

As a B&Q Customer Advisor, it’s really important that you’re happy to approach and help customers and that you have a genuine passion for home… B&Q

20 days ago

B&Q Customer Advisor - Front End Team

B&Q Warrington, North West England, England

As a part of our Front End team, you’ll be one of the first people our customers see when they walk into the store so it’s really important that… B&Q

B&Q Reviews

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B&Q CEO Kevin O’Byrne
Kevin O’Byrne
33 Ratings
  • Helpful (2)

    Over stress and scapegoat for the managers

    • Work/Life Balance
    • Culture & Values
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    Former Employee - Design Consultant in Liverpool, England (UK)
    Former Employee - Design Consultant in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at B&Q full-time (More than a year)


    Most of my colleagues will remain my friends for life. Its like a family.


    Not enough training provided. ALL management within stores use their next in line as their scapegoats. I was forced into duties that shouldn't have been mine, my health seriously suffered due to stress and i was treated like an idiot by the store management. The delivery system is seriously flawed and we lost customers due to the store managements lack of understanding on the lower levels.

    Advice to Management

    Store and regional managers need to be better 'policed' for lack of a better word. They treat designers and line managers like tripe leading to the less competent line managers placing the blame on the members of staff under them particularly design consultants. There is a culture of abuse and intimidation among middle management towards the lower workers. as a former employee i wouldn't recommend a job in B&Q to anyone and now that i have left I am actively persuading my old work friends to leave for new jobs.

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