BECU

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  www.becu.org

BECU Jobs & Careers in Tukwila, WA

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Show:  All Results Last 7 Days
2 days ago

Executive Assistant to the SVP/Chief Information Officer – new

BECU Tukwila, WA

BECU is Washington’s leading credit union, serving members in the Puget Sound area for 80 years. We know our people are what make us special, and we… Glassdoor


20 days ago

Operations & Documentation Specialist

BECU Tukwila, WA

/Qualifications: SKILL REQUIREMENTS 1. Excellent PC skills (Microsoft Office), with the ability to learn new software. 2. Solid… Glassdoor


4 days ago

Internal Communications Manager

BECU Tukwila, WA

3. Excellent oral and written skills to effectively communicate in the English language… Glassdoor


8 days ago

Mortgage Specialists (Central & East Districts)

BECU Tukwila, WA

The Mortgage Specialist is responsible for deepening the relationships of new and existing members with Mortgage loans and for the acquisition of new… Glassdoor


4 days ago

Training Consultant

BECU Tukwila, WA

BECU is Washington’s leading credit union, serving members in the Puget Sound area for 80 years. We know our people are what make us special, and we… Glassdoor


30+ days ago

Supervisor, Accounting

BECU Tukwila, WA

/Qualifications: SKILL REQUIREMENTS 1.Thorough knowledge of GAAP accounting principles, theories and practical applications. 2. Excellent PC… Glassdoor


8 days ago

Mortgage Advisor

BECU Tukwila, WA

The Mortgage Advisor is responsible for deepening the relationships of new and existing members with Mortgage loans, and for the acquisition of new… Glassdoor


25 days ago

Mortgage Specialist

BECU Tukwila, WA

/Qualifications: SKILL REQUIREMENTS 1. Ability to take initiative and be… Glassdoor


23 days ago

Retail Branch Manager

BECU Tukwila, WA

The Retail Branch Manager is responsible for achieving goals related to products and services as outlined by BECU’s Strategic Plan. Additionally, the… Glassdoor


1 day ago

IT Business Analyst – new

BECU Tukwila, WA

The Business Analyst is responsible for application and technical support, including leveraging the functionality of the application(s), management… Glassdoor


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BECU Reviews

43 Reviews
3.2
43 Reviews
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BECU CEO Benson Porter
Benson Porter
18 Ratings
  1.  

    Sales Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Consultant in Tukwila, WA
    Former Employee - Member Consultant in Tukwila, WA

    I worked at BECU full-time (less than an year)

    Pros

    Culture is great. Everybody is positive.

    You will meet the CEO at least once. It has a small company feel.

    There are always experienced people you can trust for help. There's a general help desk you can call any time for anything and they will save you.

    Cons

    BECU is completely sales driven. BECU has changed directions in the last 10 years. Its no different than a bank, except BECU doesn't pay income taxes. You will be spoon fed if you really are helping the members, you'll have great loan dollars. Because everybody needs a loan, right here, right now. If you aren't hitting your numbers, its because you're not asking the right questions.

    You will learn to run 20+ programs at one time while going through a six step sales process with your member. It's easy to make errors with programs such as appro, so make sure your first priority is learning to run the software well.

    Every location has pretty much the same sales metrics. So stay out of grocery stores or areas known for people with bad credit. You won't be successful if you work in an area you cant hit your numbers.

    Member Consultants are expected to push loans (Often times at higher rates than banks) to members. BECU no longer will help members who receive an abnormal amount of fees due to automatic transfer errors, ect. To me, this is not what a credit union stands for. We were expected to explain to the Member that account fees are required to avoid taking a "loss" to the credit union, which is false. Its just revenue building.

    Expect extensive sales training, days where your manager sits behind you with a notepad to critique your sales technique, ridiculous amount sales metrics (20+ Dimensional Excel File), threat of job loss from managers for not meeting sales goals, despite nice employees and a positive environment overall.

    Advice to ManagementAdvice

    For district managers, why aren't sales metrics based off previous year numbers for each specific location? It's illogical to base employee performance regardless of geographic location when we all know there are creditworthy and uncreditworthy areas of WA.

    Benson needs to push harder for a revamp of BECU's software. It's expensive. It's hard on Member Consultants to learn yet another program. Yet it would make the Consultant/Member relationship smoother and would increase total loan dollars because of it.

    Clean up the verbage. We dont need Member Experience, Member Solutions, and two different Member Advantages. It literally confuses everybody. Try something that actually describes the noun (eg: Help Desk, Retail Banking, ect)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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