BPA International

  www.bpaquality.com
  www.bpaquality.com

BPA International Jobs & Careers

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30+ days ago

Call Center Evaluator

BPA International Maitland, FL

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… BPA International


30+ days ago

Reporting Specialist

BPA International Carle Place, NY

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… BPA International


30+ days ago

Service Excellence Manager

BPA International Maitland, FL

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… BPA International


30+ days ago

Japanese Speaking Contact Center Quality Analyst

BPA Quality Carle Place, NY

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… BPA Quality


30+ days ago

Call Quality Assurance Analyst

BPA Quality Carle Place, NY

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… BPA Quality


BPA International Reviews

8 Reviews
3.8
8 Reviews
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  1.  

    Good job for college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Analyst in Maitland, FL
    Current Employee - Quality Assurance Analyst in Maitland, FL

    I have been working at BPA International full-time (less than an year)

    Pros

    We are never required to work weekends or any time outside of our shifts. Sometimes extra hours are offered to employees who volunteer. Shifts are 6am-2pm or 2pm-10pm. I love working 6am-2pm. Management is great! They’re very understanding and supportive. This is a very easy job that almost anyone can master in a couple months.

    Cons

    I could not imagine the inconvenience of working the 2pm-10pm shift, but luckily, as people resign, people from the night shift can move to days if they ask. There are no rewards for the first year (PTO, Bereavement Pay). The health plan is rather expensive. The employees here are the worst part (immature, rude, nosy, etc), but if you keep to yourself, you should be fine. Although a good gig for someone in school or someone with a spouse or roommate, this is not a long term job for an adult with a family. There's very little opportunity for advancement.

    Advice to ManagementAdvice

    Show employees that they are valued. Sometimes, it’s a great company to work for. Other days, not so much.

    Recommends
    Positive Outlook

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