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30+ days ago

AP - Account Director 53

BT Global Services Hong Kong

The role holder is responsible for delivering overall sales activity for Hong Kong based Consumer Pakaged Goods (CPG) clients. He/she will be… Glassdoor

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BT Global Services Reviews

183 Reviews
183 Reviews
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BT Global Services CEO Luiz Alvarez
Luiz Alvarez
48 Ratings

    "Was a great place to work until upper mismanagement destroyed the good work we were doing."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT Global Services full-time


    The people below management level tend to be great people, friendly, and willing to help. (Until they get laid off in the constant workforce reductions designed to meet upper managements short term quotas)


    Management only cares about short-term metrics, this is pressed on them from upper management. No one above your immediate supervisor will know or care about what you or your department does and are likely to constantly make poor decisions based on circumstantial evidence, planning documents from years back, or misunderstood opinions. Bonus structure designed to offer hope to lower levels but pay out to only upper management.

    Advice to ManagementAdvice

    Hire upper management talent from somewhere other than bean counters. Learn to care about the customer experience and the morale of the non-management employees, they are backbone of the company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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