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BT Sales Specialist Jobs & Careers in United Kingdom

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BT Reviews

375 Reviews
2.7
375 Reviews
Rating Trends

Recommend to a friend
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Gavin Patterson
13 Ratings
  1.  

    On the whole, not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    Great people, friendly, good team-work ethos.

    Cons

    Lack of job satisfaction if you can't do what the customer wants. Many customers choose to complain to management if they don't like what they're told at adviser level.

    Advice to ManagementAdvice

    Listen to your call centre staff, they speak to your customers and deserve the best systems, processes and support. Being an online adviser is a tough job, but support and recognition from management would go a long way. Also think about how much job satisfaction one gets from their role.

    Doesn't Recommend
    Positive Outlook

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