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Negative OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Backcountry.com full-time (More than a year)
Deals, deals and more deals. There are some absolutely amazing people in the breadth of the company. You get to work along side professional athletes and outdoor experts with years of experience and knowledge that's hard to come by.
The rest. I'll try and stay organized with bullet points. - FTO. The company has a flexible time off policy, sometimes referred to as an unlimited time off policy, which is hardly the case. From my experience (especially in my position), the cadence and amount of work made it difficult to take time. - Respecting your time. From October 1 through the new year, don't plan on having free time. Although some departments and positions don't feel it as intimately, my team was under significant pressure(one reason I left when I did). During this time in 2014, the number of hours I worked between midnight and 6am amounted to 60 hours conservatively. Then the expectation is you are back at your desk in the morning. This doesn't take in nights or weekends, which I unfortunately can't make a proper estimate(I lost count). The company doesn't offer equity, and if you are offered profit sharing it's very weak, so what's the incentive? - "Growth." I'll put this one in quotes, since the CEO spews this all over the place. Looking at numbers on revenue / profit, the company is growing. As far as employee growth is concerned, it's minimal to non existent. But hey, the investors pockets are fat. I did notice persons from sales/warehouses occasionally moved to the corporate office. However the corporate office is a drama show comparable to a suburban high school as far as careers and politics go. The promotions I saw were often given to friends / buddies, where merit and value adds to the business were ignored. Bottom line, the company doesn't invest in it's employees. - Costa Rica. Engineering is mainly in to Costa Rica. Sounds rad, right? I don't enjoy spending a lot of time on video chat, but that's just me. Having worked with that department closely, it's obvious why they can't keep developers in the Utah office, which brings me to my next point. - Pay. Backcountry doesn't pay industry standard for a lot of positions. It looks to me that project management might be the best paid in the company, so I hope that's your cup of tea. I left on a 50% pay bump for a comparable position, and am still in the area. The excuse? They are the in the outdoor industry, your discount is supposed to help make it up. They even show you yearly how much you "saved" with your discount. Considering most of our revenue is from selling PataGucci puffies to New Yorkers and San Franciscans, the outdoor industry facade is fading. The company is turning into a Zappos/Overstock of the world. The main difference is that both of those companies will actually pay you what you're worth. - Cross department communication. Granted this is a problem with a lot of medium sized corporations, good luck actually working with other departments. It comes to the point of how you get ahead here, brown nosing your superior. The incentive to actually work with other departments is minimal, and most projects are tossed over the wall repetitively. By the time a project makes it to execution(which was rarely on time), you'd have to scramble. - Bro culture. Already mentioned, but it's real and worth repeating. In all honesty, I was expecting this before my first day. It comes with the territory of BC's space in the outdoor industry. -False promises. Out of "good faith" I'll leave out specifics, but what started as a bad feeling in my gut quickly left a sour taste in my mouth. I tried to take control and create my future at Backcountry which was manipulated and exploited. But hey, I learned some valuable lessons which can be constituted as "growth".
Advice to Management
Don't take yourself too seriously. You have amazing people around you, not underneath you. Open some time and your ears to see what's actually going on. A huge part of corporations are about people, and you've obviously lost sight of that.