Bank of the West Jobs & Careers in Redwood City, CA

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30+ days ago

Quantitative Analyst

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


30+ days ago

Quantitative Analyst- CCAR Team

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team members-they embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


21 days ago

Business Analyst II

Bank of the West San Francisco, CA +2 locations

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


30+ days ago

MBD Non-network Mortgage Banker - Dublin/Pleasanton/Livermore

Bank of the West Pleasanton, CA

What sets Bank of the West apart from other banks is our team members√Ęthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


29 days ago

User Experience Design Cons

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


30+ days ago

Model Risk Management Technical Writer

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


30+ days ago

IC Bus Anlytcs & Intel Analyst

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


30+ days ago

CRA Evaluation & Impact Measurement Analyst

Bank of the West San Francisco, CA

- Evaluation and Impact Measurement Analyst_****__** The Evaluation and Impact Measurement Analyst will lead and oversee Community Reinvestment… Beyond.com


16 days ago

Sr. Risk Analyst, Operational

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


25 days ago

User Experience Interaction Designer

Bank of the West San Francisco, CA

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that… Beyond.com


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Bank of the West Reviews

212 Reviews
2.9
212 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
113 Ratings
  1. 3 people found this helpful  

    New focus on sales at all cost to the detriment of customer and employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS

    I worked at Bank of the West full-time

    Pros

    The teams are great, the customers are great. I enjoyed helping people and small businesses with their financial needs.

    Cons

    The last year has seen a dramatic shift from a focus on customer and employee satisfaction to a focus on sales at all cost. CEO Michael Shepherd rolled out Vision 2020, his vision for the bank of the future. Apparently that means that employees sell, sell, sell for every breath they are at work. Suddenly, the goals are unattainable and underperformers (even those with a decade or more of excellent performance) are being pushed towards the door in favor of hard-charging, telemarketing sales types who can cross-sell a checking account but can't remember a customer's name. This single-minded focus on profit will work in the short term for growth, just like it did for Bank of America, but the long-term cost will be significant, just like it was for Bank of America.

    Advice to ManagementAdvice

    Reevaluate this new focus on profit. Bank of the West was an amazing place to work for more than a decade because we had a small, community bank feel and big bank products. Now we no longer have the small bank feel (constant turnover and greater than 8 week lead times for a loan have ruined that) and the products are nothing special either. Take a serious look at why many of the best and most dedicated employees are running for the door.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO