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I worked at Bannatyne Fitness full-time (more than 3 years)Pros
good at keeping update with spa traininng, although as whole comapany dont belive they produce quality services.Cons
As a service driven environment, staff happiness should be priority, but Bannatyne just doesn’t get this.
Due to the fear culture it makes staff feel under pressure and unable to create a happy environment for staff and customers.
Gm hides situations from directors due to fear of them getting involved. Gm pass this fear through to there head of departments and staff. Accounts and head office are knowen to be rude and uncooperative on phones and emails. so admin and GMs avoid asking for help. It’s a never ending circle and the culture needs to change from top. Staff also feels undervalued but this comes with most low paid jobs.Advice to ManagementAdvice
A lot of improvement needed but start by looking after staff: really show how much they are appreciated. GM's and Directors look after your teams and your teams will look after you. But if your only out for saving your self all will fail. Evan those staff that stay with the company, I beleive this is due to the fear off not getting another job or fear of the unknown.Doesn't RecommendNeutral OutlookDisapproves of CEO