Baskin Robbins

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Baskin Robbins Plaza Bonita Mall

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Baskin Robbins Reviews

118 Reviews
3.5
118 Reviews
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Baskin Robbins Chairman & CEO Nigel Travis
Nigel Travis
19 Ratings
  1.  

    Great introduction to customer service-- so long as you have a good manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baskin Robbins Team Member in Colorado Springs, CO
    Current Employee - Baskin Robbins Team Member in Colorado Springs, CO

    I have been working at Baskin Robbins part-time (more than 3 years)

    Pros

    There's a great variety of things to do at the store, so there's rarely a chance for boredom, especially when you consider the more creative aspects of the store like cake decorating. I was really lucky and had a great manager, and I'm thankful for everything she taught me about customer service.

    Cons

    It seems like franchise stores don't get a lot of support from corporate. Most of our dealings with corporate involved anxiety, when ideally there should be a more collaborative atmosphere between ground-level workers and higher-ups.

    Neutral Outlook
    No opinion of CEO

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