Bass Pro Shops

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Bass Pro Shops Reviews

223 Reviews
223 Reviews
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Bass Pro Shops President and COO Jim Hagale
Jim Hagale
120 Ratings
  1. 1 person found this helpful  

    Retail Management need to stay out of the Boat Shop

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    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Boat Service in Ashland, VA
    Former Employee - Boat Service in Ashland, VA

    I worked at Bass Pro Shops full-time (more than an year)


    good discount
    most customers are happy to be there
    there are some good associates


    Upper management uses bullying tactics to get their way
    there is a lot of favoritism with upper management
    there are broken promises all the time
    a lot of social media censorship
    high school drama with a lot of associates

    Advice to ManagementAdvice

    A repair shop and a retail store are two different worlds so do not try to bring the boat shop under the General Sales Manager's authority cause it is not going to be profitable with a retail state of mind. People are working on jobs that are already given to them in the shop, so when you walk through and get the itch to have something moved, stopping all work in order to do that task drastically reduces productivity. The service manager knows how to run a repair shop so let him/her run it without you constantly trying to override his/her authority. Spying on employees with the cameras in your office only makes them resent you and creates distrust and negative energy. Nobody(other than the people who have no other options) is going to be a long term associate with a 40 cent yearly raise. Good certified technicians are hard to come by so treat them with respect cause they will always have other jobs waiting for them elsewhere. People have a life outside of Bass Pro.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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