Bellstar Hotels

  bellstar.ca
  bellstar.ca

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Bellstar Hotels Reviews

2 Reviews
3.1
2 Reviews

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  1.  

    Incompetent, top heavy micromanagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bellstar Hotels full-time (more than an year)

    Pros

    Not much I'm afraid. I worked for a resort that originally was operated by a different company. Bellstar came aboard and 'retained' us all as staff.
    If this is your first job or you are very young Bellstar is a good place to learn the 'basics' of customer service. If you are a bit older or experienced then you will find much of their material remedial at best...or even a little insulting

    Cons

    Did NOT honor any of the previous management companies (they retained the management team, as well) promises with regards to wages, promotions ect
    Pay VERY low for the position I was in a four star resort
    They take a 'ra ra Go Team' approach to managing their employees without bothering to get to know any of them...or even bothering to get to know the small town where they were viewed by the business community as 'ignorant outsiders who were NOT welcome'- direct quote from a known CoC member...
    Mandatory meetings which are totally unnecessary and info could have been passed on via email instead of forcing employees to come in on days off...I could go on...avoid these guys

    Advice to ManagementAdvice

    -messing up payroll more than once in a calendar year...yet alone three times in three pay periods is UNACCEPTABLE
    -PAY a living wage. Fifteen dollars and hour is insulting to experienced employees
    -Occulus is valuable to young staff....not so much to degree holding experienced staff. Makes us feel degraded and is waste of our time and your money

    Doesn't Recommend
    Neutral Outlook

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