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3 days ago

Best Buy Mobile Sales Consultant

Best Buy Sterling, VA +190 locations

Job Title: Best Buy Mobile Sales Consultant Auto req ID: 253148BR Brand: Best Buy Mobile Employment Category: Full… Percipio Media


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Best Buy CEO Hubert Joly
Hubert Joly
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  • 3 people found this helpful  

    Fun to work at while it's stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Best Buy part-time (less than an year)

    Pros

    Employee Discounts are always a plus, you develop close friendships with coworkers, and grow a learning on modern technology. It's useful if you are majoring in photography, business, or IT.

    Cons

    Rude customers can ruin your day, people always want to use your discount its OK to say no because it's yours (not being selfish), some times it gets unprofessional as employees talk among each other in front of customers.

    Advice to ManagementAdvice

    Even when there are days you think that are not busy, always put a decent amount of people on the schedule in their departments, especially FRONT LANES. Train and advise your employees more on the technology and GSP offers from their departments. A lot of time there are complaints from customers because the employees don't know their stuff. If there are customers being mean because they want a cheaper price of a product they got off the wrong shelf or under the wrong sticker tag, just say NO. Its not worth it!

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