Best Western Jobs & Careers in Phoenix, AZ

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30+ days ago

IT Business Analyst

Best Western International Phoenix, AZ

Are you a skilled IT Business Analyst with a passion for quality control? Do you want to develop business solutions by analyzing requirements… Beyond.com


30+ days ago

Senior Manager IT, Database Administration

Best Western International Phoenix, AZ

Are you a skilled database professional with management experience seeking to take your career to the next level? If so, the Senior Manager IT… Beyond.com


5 days ago

IT Business Analyst - Quality Assurance

Best Western International Phoenix, AZ

As our Phoenix-based IT Business Analyst, you will be responsible for the quality of the product that we deliver to market. At a minimum, you will… Glassdoor


25 days ago

Conceptual Design Architect

Best Western International Phoenix, AZ

Best Western provides its hoteliers with global operations, sales, hotel design, marketing and promotional support as well as online/mobile booking… Glassdoor


Best Western Reviews

165 Reviews
2.7
165 Reviews
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Best Western President and CEO David T. Kong
David T. Kong
63 Ratings
  1. 2 people found this helpful  

    Customer Care Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Best Western full-time (less than an year)

    Pros

    More downtime and able to customize your own cubicle. Not as high of call volume compared to other departments, better pay than other departments. $11/hr and almost guaranteed 38hrs/wk.

    Cons

    Terrible training, like really bad wasting time when we could have been learning training. Had 2 instructors, one who was old and not even used to the newer protocols, and the other very knowledgeable, and constantly correcting the first instructor. After training, was not even remotely ready for the burden of this job. Not only do you fight with customers, but managers at the hotels will break you down so bad, you have to have thick skin for this job.

    Advice to ManagementAdvice

    Training needs complete restructuring, ensure we are learning and understanding instead of just moving things along so we can eat cake at the end.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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