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Blockbuster Reviews

688 Reviews
688 Reviews
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Blockbuster President Michael Kelly
Michael Kelly
158 Ratings
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    Former Employee - Shift Leader in Denver, CO
    Former Employee - Shift Leader in Denver, CO

    I worked at Blockbuster full-time (more than a year)


    Provided lots of great customer service and sales experience


    Far too focused on selling things customers didn't want and not nearly interested enough in providing a pleasant pressure free experience for them.

    Advice to ManagementAdvice

    It's kind of too late but I repeatedly emphasized the importance of providing what the customer wanted and not one sales pitch after another. We could have still had great sales numbers by focusing on what would be good for each customer as opposed to being required to pitch everything to everyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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