Blockbuster Customer Service Representative Jobs & Careers in Oklahoma City, OK

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Blockbuster Reviews

690 Reviews
690 Reviews
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Blockbuster President Michael Kelly
Michael Kelly
158 Ratings

    Joining the Titanic for the Pay

    • Comp & Benefits
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    Current Employee - Store Manager in Oklahoma City, OK
    Current Employee - Store Manager in Oklahoma City, OK

    I have been working at Blockbuster full-time (more than a year)


    The upside was that the pay (Store Manager) was an increase for me as opposed to my last job where it was taking forever to get a promotion. That is why I took the job. I joined after Dish Network took over and shut down the first string of stores. They fed a lot of lies to the Blockbuster people up high and down low saying that they were not trying to shut any stores down. In reality actual Dish Network employees all said the same thing, you are going to be liquidated. So the pay for this year has been great, but it's all going down in a matter of a couple of years. If you join the titanic bring a life-vest.


    The planning and operations of this company is atrocious. There were two major marketing shifts that happened during 2012. Both of those were fraught with problems as some stores didn't get their packages and most got incomplete packages. They didn't know how many shelves were in each store and didn't care to check before sending the packages. The holiday set was supposed to be done in November but the signing never arrived until 2 weeks before Christmas. The new releases were late and incomplete often which of course could have something to do with the studios themselves, but I am apt to think it was just Blockbuster. From everything employees who have been with the company for 20 years have said, this is exactly how things used to be back in the day of Big Blue when Blockbuster was king.

    Advice to ManagementAdvice

    Get out, Dish is just keeping you around long enough to perfect a streaming option and cannibalize as many Blockbuster regulars as possible. They are full of lies and if they are promising you a job at Dish Network when it is all over, I would have a hard time believing that either.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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