Blue Cross (TX) Jobs & Careers in Abilene, TX

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Blue Cross (TX) Reviews

25 Reviews
3.1
25 Reviews
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Darren Rodgers
5 Ratings
  1. 1 person found this helpful  

    Mixed experiences at BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cliams Examiner III, Abilene TX  in  Abilene, TX
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX

    I worked at Blue Cross (TX) full-time for more than 5 years

    Pros

    BCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    Cons

    The management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to ManagementAdvice

    Listen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO