Blue Cross and Blue Shield Association

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Blue Cross and Blue Shield Association Jobs & Careers

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30+ days ago

Interns - Operations/Information Technology

Blue Cross Chicago, IL

- Currently in Computer Science/IT Information Systems or related degree. EEO… Blue Cross


30+ days ago

Product Verification Analyst III

Blue Cross Chicago, IL

As a Product Verification Lead with Ab Initio development experience, you will work as a part of a dynamic team involved in testing of new… Blue Cross


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Blue Cross and Blue Shield Association Reviews

140 Reviews
3.2
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross and Blue Shield Association President and CEO Scott P. Serota
Scott P. Serota
61 Ratings
  •  

    The Truth Hurts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Omaha, NE
    Current Employee - Customer Service Representative in Omaha, NE

    I have been working at Blue Cross and Blue Shield Association full-time (more than 3 years)

    Pros

    This company offers average health care benefits along with dental and vision. They do offer the ability to contribute to a 401K as well. The hours of operation are fair considering the nature of the business.

    Cons

    There is a large disconnect between departments and understanding who is responsible for doing what. The lack of published processes and procedures results in wasted time and poor service levels.

    Advice to ManagementAdvice

    Management needs to be aware of the large amount of employee dissatisfaction within the Customer Service Department and the lack of movement allowed to other departments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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