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Mike Olson
8 Ratings
  • Helpful (2)

    Great entry level job but becoming the fast food equivalent of a hosting company

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    • Senior Management
    Former Employee - Web Advisor/Technical Support Engineer/L1 in Orem, UT
    Former Employee - Web Advisor/Technical Support Engineer/L1 in Orem, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bluehost full-time (More than a year)


    Great way to get your foot in the tech field, they have lowered their standards so pretty much anyone can get hired. Provides environment to troubleshoot and become more familiar with Linux. Pay is all right, but not great and once you start to move up the increases aren't very much. PTO/Benefits are all right, better than nothing I suppose.


    For level 1s, you have to be a good salesmen and recommend products for nearly every call/chat. Call center job, so you deal with annoying customers sometimes. No incentive to move up, ie L2, L3. When you make more in commission then you would by getting promoted, no reason to move up. All EIG cares about is reaching their goal, Build to a Billion, and will do whatever it takes to achieve it. Culture there is crap now and has super high turnover rate.

    Advice to Management

    I believe the ship has sailed too far to come back from this. Also it's EIG that needs to make the changes and they know what they've been doing, so pointless to give advice that won't be adhered to. All I can say is since mid 2014, no longer a great company to work for, most definitely not a future career field, and you will continue to lose all your talented employees to other companies that will pay more and care more for their employees.

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