Bon-Ton Stores

  www.bonton.com
  www.bonton.com

Bon-Ton Stores Jobs & Careers in Appleton, WI

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Show:  All Results Last 7 Days
30+ days ago

Shoe Sales Associate - Draw

Bon-Ton Stores Appleton, WI +2 locations

Do you have a passion for shoes and personalized service? Join our Shoe Sales Team and help achieve the goal to find the perfect shoes for every… Glassdoor


30+ days ago

Holiday Seasonal Associate

Bon-Ton Stores Appleton, WI +2 locations

Are you looking for a way to earn some extra income around the holidays? Would you enjoy a generous associate discount? We are currently hiring… Glassdoor


30+ days ago

Selling Supervisor

Bon-Ton Stores Appleton, WI

Looking to start your career in Retail Management? Our Selling Supervisor role is the perfect place to begin! Join our management team of retail… Glassdoor


22 days ago

Cosmetic Account Coordinator

Bon-Ton Stores Appleton, WI

Is a growing career in Cosmetics what you are looking for? If so, this is the role for you! Our Cosmetic Account Coordinators serve as a liaison… Glassdoor


22 days ago

Fine Jewelry Sales Associate

Bon-Ton Stores Appleton, WI +2 locations

Do you have a flair for accessorizing? If you enjoy fine jewelry, then this is the job for you! In this role you will be responsible for… Glassdoor


30+ days ago

Furniture Sales Associate - Draw Commission

Bon-Ton Stores Green Bay, WI

Do you have previous selling experience, great customer service skills, and an interest in mixing and matching furniture? If so, we want to talk to… Glassdoor


30+ days ago

Your Cosmetic Career Awaits! Click to Apply.

Bon-Ton Stores Green Bay, WI

Do you love cosmetics? Do you enjoy helping others feel great about themselves? You can do what you love AND make great money as a Cosmetic… Glassdoor


30+ days ago

Furniture Gallery Clerical Associate

Bon-Ton Stores Green Bay, WI

As a Furniture Gallery Clerical Associate, you are responsible for the reception area where you will greet customers, provide clerical support and… Glassdoor


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Bon-Ton Stores Reviews

270 Reviews
2.9
270 Reviews
Rating Trends

Recommend to a friend
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Bon-Ton Stores President, CEO, and Director Brendan L. Hoffman
Brendan L. Hoffman
73 Ratings
  1.  

    Over all good, but VERY stressful. NO home & work life balance at store level. Joys of customer service out the window.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Area Manager in Milwaukee, WI
    Current Employee - Sales Area Manager in Milwaukee, WI

    I have been working at Bon-Ton Stores full-time (more than 3 years)

    Pros

    The people I work with are great. Good benefits. Enjoy meeting new people regularly.

    Cons

    The work load is getting to be heavier and staffing is getting lighter. Putting the "customer first" is almost impossible. The constant changes barked down from corporate visual takes the lead in everything we do. We truly are putting the company first. We hardly have time for customers unless it's at the check out. Good luck finding someone to even do that. With the significant downsize, customers have to walk around forever to find soneone. By the time they do they're usually not happy campers. Corporate has us running in a hamster wheel day in and day out. If it's not the Visual team breathing down our necks, it's the signing for sales every couple days driving us nuts. 2- 3 sales a wk on the average is crazy. Mainly due to the fact the old fashioned paper method is generally highly inaccurate. We at the store level have to consistently remake wrong or request missed signs. Not to mention we have to end up hand cutting over 100 signs, on the average, for our home store dept. In the 3 yrs I've been employed with the company, there hasn't ever been a set where we've had zero errors in the signs generated from corporate. Tell corporate that and rather than taking accountability they become defensive and put the blame back on to us at a store level. I've now worked in a few different stores. Each store runs into the SAME problems with signing. What does that say?? It tells me the problem is from above, not with us in the store.

    Advice to ManagementAdvice

    I understand many companies are downsizing these days. Consider making things like sale sets more user friendly as to not have spend so much time correcting through out the day. Going to digital would be more efficient. Have visual cool there jets a little. We are the ones doing all this back and forth work. Rather than bark at us ,why not talk to us? Treat us respectfully. When there's changes to be made realize there's probably a list of 100 other things we are doing and hardly enough people to do it. So have some understanding and consideration. We work very hard. The mental and physical demands of the job make it extremely difficult to lead by example when it comes to customer first. Help us make the load more manageable so we can get back to the basics of providing great customer service. On an added note, upgrade the Lufi program. That system is not user friendly at all. Not to mention the amount of times it crashes. Very frustrating for the customer and associates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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