Booking.com Jobs in Orlando, FL

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27 days ago

Collections Agent - Bilingual English & Spanish

Booking.com Orlando, FL

A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller is the main point of contact for… Booking.com


30+ days ago

Site Director, Customer Service

Booking.com Orlando, FL

The Site Director of Customer Service leads a team of 650-750 professionals delivering experiences that thrill our customers, increase loyalty, and… Booking.com


30+ days ago

Hotels Office Administrator

Booking.com Orlando, FL

include but are not limited to: • Coordinate inbound and outbound packages and mail; • Further… Booking.com


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3.5
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Booking.com CEO Darren Huston
Darren Huston
283 Ratings
  • Helpful (2)

    customer and accommodation service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Executive in Orlando, FL
    Current Employee - Customer Service Executive in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time

    Pros

    Great people, beautiful office. Travel opportunity at least ones a year. Diversity, friendliness, easy to reach out to management. Love the job overall. Decent pay and great gifts.

    Cons

    Growing way too fast, which leads to the heavier work load. Unclear bonus system. There was intense training in the beginning, but not much attention is paid to the long term employees, feels that there is no room for development. Change of a position - if lucky, cause there are not many openings in my office - means change of a schedule to the night hours. This is a problem for employees with families. About same pay for everyone but not same workload.

    Advice to Management

    Opportunity to have a longer time off, guaranteed ones in a while, let it be unpaid even. The majority of the employees have families in other countries and a trip overseas can be time consuming and expensive. Having a "choice" of not seen the family for years or quitting the job in order to travel, is not very motivating.


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