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Books-A-Million Reviews

391 Reviews
391 Reviews
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Terry Finley
108 Ratings
  1. 1 person found this helpful  

    Low pay, high stress, no regard for employee well-being

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager  in  Huntsville, AL
    Current Employee - Co-Manager in Huntsville, AL

    I have been working at Books-A-Million full-time for more than a year


    It does pay (minimum wage). Co-managers make about $10.00 an hour


    constant stress put on employees for discount cards, as well we bogus 'programs'. The Coffee For the Troops is where BAM tricks customers into paying $10 for a bag of coffee to send to the troops - BAM does not donate any of the money gained from this program. Also, the only coffee that counted towards any of the 'contests' expired 11/20/12. So customers were buying expiring coffee to send to our troops overseas. Another one is Toys For Tots. BAM encourages customers to purchase a brand new toy to donate to the Toys for Tots program, but BAM itself doesn't donate a dime. It is just using the name of a charity to trick customers into buying more merchandise.

    Managers do not get a paid break. They work either 8.5 or 9.5 hours without receiving a break. this is illegal. This is due to scheduling. One manager will be there from open until 5:30 and the closing manager will come in around 3 pm. However, in my experience, the salaried managers will leave much earlier.

    The general manager is supposed to follow a manager rotation schedule where each manager (4 at my store) will receive one weekend off. I have worked for the same general manager for almost 2 years and he probably worked a total of 5 Sundays. The last weekend off I had was in June (it's not December). This goes against company policy.

    There are no raises, haven't been for 5 years. BAM is open everyday of the year except Christmas and only Full Time employees receive special incentive for working those days. All non full time employees receive NOTHING extra for working on Easter or Thanksgiving or Chistmas Eve.

    Last year they had a 'contest' to see which store could stay open the longest on Christmas Eve. The winning store got a $10 BAM giftcard to raffle off. That baffled me.

    Advice to ManagementAdvice

    Have some compassion for your employees. You don't live paycheck to paycheck like they do and I think you have forgotten how that is. Close on Thanksgiving, Easter, and Christmas Eve, or ATLEAST pay every employee extra for having to spend their holiday selling items for your bogus charity donations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO