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I have been working at Books-A-Million (Less than a year)RecommendsNeutral OutlookNo opinion of CEORecommendsNeutral OutlookNo opinion of CEO
-working with great people in a comfortable atmosphere. My store's manager had to be one of the nicest, most relaxed managers in the district, and this made the job a lot more enjoyable then it probably would've been.
-Great employee discounts
-Getting to talk to people about books all day. This was one of the main reasons I applied for the job, and while it is fun talking to some customers, we all know that not every person is an absolute frolic through the park to talk to.
-Selling the cards and mags. Even though I got better at selling over time, this was still the most daunting and stressful aspect of the job. In terms of stress, it really depends on the manager you had. When I arrived to the store, the current manager working at the time absolutely obliterated you if you didn't make metrics, but her replacement turned out to be far more lenient and in effect selling cards became less intimidating.
Advice to Management
-Spend more time on organizing and comping the store.
-Don't encourage employees to tell "white lies" in order to sell cards. People think that honesty doesn't sell, but you would be surprised at how much respect I received from customers just because I told them straight up what the risks and benefits to buying the cards were.