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Brigham and Women's Hospital Reviews

4.1
217 Reviews
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Brigham and Women's Hospital President Elizabeth G. Nabel, MD
Elizabeth G. Nabel, MD
22 Ratings
  • BWH: Wonderful institution, department administrators not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Statistical Programmer in Boston, MA
    Former Employee - Senior Statistical Programmer in Boston, MA

    I worked at Brigham and Women's Hospital

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Clinical care is top notch.
    Clinical research and medical science research is excellent.
    Senior staff regards educational duties (residents, fellows) as a high priority.
    Strong ties with Harvard Medical School, Harvard Dental School, and Harvard School of Public Health.
    Part of well-integrated group of Harvard University teaching hospitals.
    Competent upper management (part of Partners Healthcare cooperative).
    Committed to responsible conduct in the community (and to all stakeholders--employees, patients, neighborhoods).

    Cons

    Tendency among department administrators (that is, office and staff administrative managers--not medical department heads) with seniority to "play favorites" and try to influence professional staff in improper ways.

    Advice to Management

    Find ways to help mid-level administrative employees who have "been around" a long time review their methods and refresh their enthusiasm for the mission of the departments which they support. (Perhaps voluntary peer "case review groups" looking at how different situations were handled, and how application of established policies and procedures worked or failed to work.) Such department administrative and office managers have considerable influence on the motivation of "underling" administrative workers and on non-medical professionals working within the supported department, and also (because of longevity in their function) tend to be somewhat unthinking (if not uncaring) about the changing workforce and staff profiles. Not being challenged by their work, they seek their own job satisfaction by "pulling the strings" in order to make the non-medical department functioning run in a way which is familiar and comfortable to them.

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