Brook Street

Brook Street Jobs & Careers in Abingdon, England

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2 days ago

Recruitment Consultant – new

BROOK STREET Abingdon, England +4 locations

As a recruiter you will need to have a flair for sales with excellent communication skills - via phone, email and in person - as you will be dealing…

9 days ago

Part Time Receptionist

Brook Street Abingdon, England

My Prestigious Client based in Abingdon is recruiting for a part time receptionist to join their corporate offices based near Abingdon. You will be…

22 days ago

Data/Process Administrator

Brook Street Abingdon, England

Assisting with project work. This is an excellent opportunity if you; Have working knowledge of MS office (Word/Excel) Have administration…

30+ days ago

Legal Secretary

Brook Street Abingdon, England

Preparation of end of month billing. Typing, dictation/audio instructions, preparation of post and enclosures Must have Strong Secreterial or PA…

16 days ago


Brook Street Abingdon, England

My prestigious client based near Abingdon is recruiting for a Secretary to support a busy partner within the firm. My client offers an excellent…

5 days ago

Consumer Services

Brook Street Abingdon, England

This is a great opportunity for someone with a background in customer services. If this role appeals to you and you are available immediately, please…

30+ days ago

Materials Controller - 9 Month Fixed Term Contract

Brook Street Abingdon, England

Our prestigious client based in Abingdon is looking for a Materials Controller to join them for initially a 9 month Fixed Term Contract basis. My…

14 days ago


BROOK STREET Reading, England +2 locations

The ideal candidate must have a strong passion for Perm and real desire to create something new and successful. You need to possess strong business…

24 hrs ago

HGV Technician – new

Brook Street Didcot, England

My prestigious client based in the Didcot area is looking for a HGV Technician to join them on a permanent basis to start ASAP. My client offers…

12 days ago

Office Administrator

Brook Street Didcot, England +5 locations

This is a very varied role within a busy office environment. If you are interested in the above role and available for a 9 month fixed term contract…

Brook Street Reviews

13 Reviews
13 Reviews
Rating Trends

Recommend to a friend
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Charles Ashworth
8 Ratings

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street


    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.


    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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