Brook Street

  www.brookstreet.co.uk
  www.brookstreet.co.uk

Brook Street Jobs & Careers in Camberley, England

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5 days ago

SALES- IT MANAGED SERVICES

BROOK STREET Lightwater, England

This job was originally posted as… TotalJobs.co.uk


26 days ago

Medical Media Sales

BROOK STREET West Byfleet, England +2 locations

This job was originally posted as… TotalJobs.co.uk


26 days ago

HOME MANGER_ELDERY

BROOK STREET Haslemere, England

The post holder must hold the relevant qualifications, demonstrate clinical competency and show evidence of ongoing professional educational… TotalJobs.co.uk


26 days ago

Conveyancing Legal Secretary

Brook Street Farnborough, Hampshire, South East England, England

I have a fantastic opportunity for a Conveyancing Legal Secretary to work for a leading Solicitors based in Farnborough, the ideal candidate will… Glassdoor


29 days ago

PA to Head of College

Brook Street Farnborough, Hampshire, South East England, England

I have a fantastic opportunity for a PA to the Head based in Farnborough, the ideal candidate requires excellent communication skills, the ability to… Glassdoor


11 days ago

PA to Directors

Brook Street Bracknell, England

I have a fantastic opportunity for a PA to support the Director for a leading estate agency in Bracknell. The role will involve organising events… Glassdoor


30+ days ago

Property Administrator

Brook Street Bracknell, England +2 locations

I have a fantastic opportunity for a property administrator to work for a leading independant Estate Agency based in Bracknell. The ideal candidates… Glassdoor


5 days ago

New Homes Property Consultant

Brook Street Fleet, South East England, England

Salary: £15,000 - £19,000 plus commission. OTE £35,000. Hours: 8:30 - 6:00 Monday to Friday with the occasional Saturday 9:00 - 5:00 If you have… Glassdoor


5 days ago

Land Manager

Brook Street Fleet, South East England, England

Salary: £30,000 - £35,000 plus commission. OTE of £70,000 PA Hours: 8:30 - 6:00 Monday to Friday with working every other Saturday 9:00 - 5:00 If… Glassdoor


30+ days ago

Import Data Entry Trainee

Brook Street Egham, England

If you are interested, please call Amanda on 01784 462381 between 9am-5:30pm to discuss… Glassdoor


Brook Street Reviews

13 Reviews
2.3
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Charles Ashworth
8 Ratings
  1.  

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street

    Pros

    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.

    Cons

    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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