Brook Street

www.brookstreet.co.uk

Brook Street Jobs & Careers in Camberley, England

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11 days ago

NEW PERM BRANCH- BRANCH MANAGER

BROOK STREET Reading, England

The ideal candidate must have a strong passion for Perm and real desire to create something new and successful. You need to possess strong business… TotalJobs.co.uk


30+ days ago

Lettings Negotiator

Brook Street Camberley, England

Hours: 40 - 45 hours a week. Some Saturdays will be required to work. If you have the required experience and this sounds like you then APPLY… Glassdoor


11 days ago

Part time or Full time Conveyancing Legal Secretary

Brook Street Farnborough, Hampshire, South East England, England

I have an opportunity for a full or part time Coveyancing Legal Secretary to work for a Solicitors in Farnborough. The role will be supporting one of… Glassdoor


20 days ago

Conveyacing Legal Sectretary

Brook Street Farnborough, Hampshire, South East England, England

I have a fantastic opportunity for a Conveyancing Legal Secretary based in Farnborough, this role is working for a well established company within a… Glassdoor


30+ days ago

Financial Services Account Manager

Brook Street Bracknell, England

I have a fantastic opporitunity for a Financial Services Account Manager to work for a leading estate agency based in Bracknell. The role will… Glassdoor


2 days ago

Office Administrator – new

Brook Street Bracknell, England +7 locations

I have a fantastic opportunity for an experience administrator to work for a leading Estate Agency based in Bracknell. The ideal candidate will have… Glassdoor


20 days ago

Property Administrator

Brook Street Bracknell, England

• Maitaining accurate records and files that meet the required audit standard. The ideal candidate will have; • Excellent communication skills… Glassdoor


30+ days ago

Senior Lettings Negotiator

Brook Street Fleet, South East England, England

Hours: 40 - 45 hours a week. Some Saturdays will be required to work. If you have the required experience and this sounds like you then APPLY… Glassdoor


9 days ago

Executive Officer

Brook Street Aldershot, England

We are currently recruiting for an Temporary Executive Officer to work to the Ministry of Defence based within the Aldershot area.. This is a… Glassdoor


25 days ago

Assistant Store Manager

Brook Street Aldershot, England +2 locations

Reporting to the Business Development (Store) Manager you will use your skills and experience to assist in the overall management of the store by… Glassdoor


Brook Street Reviews

13 Reviews
2.3
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Charles Ashworth
8 Ratings
  •  

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street

    Pros

    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.

    Cons

    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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