Brook Street

Brook Street Jobs & Careers in Chesham, England

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15 days ago

Communications Manager

BROOK STREET Rickmansworth, England

This job was originally posted as…

4 days ago

Field Service Manager

Brook Street Watford, East of England, England +2 locations

25-28000 20 days holiday plus statutory Car Parking Demanding role comprising of co-ordination of technical engineers x 10. Involving ensuring… Adzuna

4 days ago

Warehouse Supervisor

BROOK STREET Watford, East of England, England

This job was originally posted as…

30+ days ago

Graduate Structural Engineer

Brook Street Chesham, England

The majority of the projects you will be working on will be residential based. For more information on this job role please call Zina Woodcock today… Glassdoor

30+ days ago

Account Manager

Brook Street Chesham, England +2 locations

Monday to Friday 9:00am - 5:00pm 20 days holiday plus bank holidays. Do you… Glassdoor

24 days ago

Part Time Admin/Receptionist

Brook Street Chesham, England

Duties will working in reception taking incoming calls from client and directing through to the correct person. Dealing with general admin duties… Glassdoor

30+ days ago

Revit Technician

Brook Street Chesham, England

Working for a professional company you will be working on medium to large residential and some commercial projects. You will be modelling and… Glassdoor

17 days ago

Sales Engineer

Brook Street Berkhamsted, England

Duties will be building up relationships with new and existing clients. Cold calling and warn calling clients, meeting targets and dead lines. Face… Glassdoor

30+ days ago

Business Devlopment Manager

Brook Street Berkhamsted, England

Retain business, win new clients and meet KPIs and revenue targets. Build excellent business relationships and increase revenues from existing… Glassdoor

30+ days ago

Medical Sales Executive

Brook Street Berkhamsted, England

Fantastic opportunity to join a professional company. You will be working in a small sales team. Building up relationships with new and existing… Glassdoor

Brook Street Reviews

13 Reviews
13 Reviews
Rating Trends

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Charles Ashworth
8 Ratings

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street


    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.


    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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