Brook Street

Brook Street Jobs & Careers in Huntingdon, England

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19 days ago

Admin Assistant - Caseworker

Brook Street Huntingdon, England

, activities and duties: *Undertake filing on a daily basis to provide effective records keeping in line with local procedures. *Request and receive… Glassdoor

19 days ago

Public Health Administrator

Brook Street Cambridge, East of England, England

*Preparing routine correspondence. *General office administration as requested by the line manager All successful applicants will need undergo a… Glassdoor

30+ days ago

Graduate Administrator

Brook Street Cambridge, East of England, England

The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some independent judgment in… Glassdoor

5 days ago

Temporary Experienced Administrator

Brook Street Cambridge, East of England, England

This diverse role offers you a fantastic opportunity to expand your experience as well as work in a professional and friendly environment. The… Glassdoor

27 days ago

Postroom Assistant

Brook Street Peterborough, England

*Sorting post into various different categories and making accurate decisions on priority mail. *Scanning of application forms and documents *Data… Glassdoor

30+ days ago

Outbound Sales Executive

Brook Street Peterborough, England

Working for an influential market leader, you will provide consultative business solutions to businesses nationwide, on how to advertise themselves… Glassdoor

27 days ago

Postroom Assistant - Various hours available

Brook Street Peterborough, England

This is a role which provides the opportunity to cover a range of functions, as individuals will be required to work in a number of areas within the… Glassdoor

23 days ago

Data Support and Analyst

Brook Street Peterborough, England

Brook Street's client are looking for 2 experienced Data Analyst's to join there team. The successful candidate must be a self starter and able to… Glassdoor

30+ days ago

Patient Records Summariser

Brook Street Peterborough, England

and other relevant documentation • Enter data onto the patient record system (Vision) • Code and date information appropriately • Ensure… Glassdoor

13 days ago

Head Of Events

Brook Street Peterborough, England

To be considered for the role you must have proven management experience. In return our client is offering a generous salary and great benefits… Glassdoor

Brook Street Reviews

13 Reviews
13 Reviews
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Charles Ashworth
8 Ratings

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street


    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.


    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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