Brook Street

Brook Street Jobs & Careers in West Byfleet, England

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1 day ago

Recruitment Consultant – new

BROOK STREET Guildford, England +11 locations

As a recruiter you will need to have a flair for sales with excellent communication skills - via phone, email and in person - as you will be dealing…

30+ days ago

B2B Telesales

Brook Street Woking, England

Salary: £25,000 plus bonus and benefits. Hours: Monday to Friday 9:00 - 5:30 If this sounds like you and you have the required experience then…

28 days ago

Property Manager

Brook Street Woking, England +2 locations

I have a fantastic opportunity for a full or part time Property Manager to work for a well established estate agency in Woking. The ideal candidates…

4 days ago

3D CAD Designer

Brook Street Woking, England

Hours: Monday to Friday 9:00 - 5:00. Weekend work may be required on the odd occasion. If you have the required experience and this sounds like…

30+ days ago

Workshop Service Controller

Brook Street Woking, England

My Woking based client is looking for the perfect candidate to start a new role with their expanding business. The company is in the motor trade…

13 days ago

Part Time Property Manager

Brook Street Woking, England

I have a part time opportunity working for an in dependant Estate Agency in Woking as a Property Manager, the role is working Monday to Friday…

11 days ago

Sales Executive

Brook Street Woking, England +2 locations

Salary: £15,000 - £20,000 based on experience Plus commission. OTE of £27,000 Bonus: Laptop and Company Mobile Phone If this sounds like you then…

20 days ago

Chef De Partie

Brook Street Woking, England

My client is looking for the perfect candidate to join their team at a busy school on the outskirts of Woking as a Chef De Partie. You will be in…

8 days ago

Admin Assistant

Brook Street Woking, England

My Client is looking for an Admin Assistant to join their Admin department immediately. This is a government based Client therefore vetting checks…

7 days ago

Trainee Sales Negotiator

Brook Street Woking, England

I have a fantastic opporunity for a Traniee Sales Negotiator based in Woking, no previous experience needed but must have driving license and own…

Brook Street Reviews

13 Reviews
13 Reviews
Rating Trends

Recommend to a friend
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Charles Ashworth
8 Ratings

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street


    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.


    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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