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I worked at Brown's Classic Autos full-time (Less than a year)
Company is located in a very nice part of Scottsdale, and the job was really varied.
The owner doesn't know hardly anything about cars. She also doesn't provide any direction and expects employees to almost read her mind, and gets upset when they don't follow through despite her total lack of instructions.
Advice to Management
Maybe she should have had a job in a company before opening her own. Read some management books, figure out how to communicate effectively.