BrownGreer Jobs & Careers in Richmond, VA

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17 days ago

Human Resources Manager

BrownGreer Richmond, VA

• Develops and assesses the organizations overall human resources related policies and procedures, plans and programs. Includes maintenance of HR… Glassdoor


17 days ago

Helpdesk Technician

BrownGreer Richmond, VA

Duties include but are not limited to: 1. Respond to telephone calls, email, and personnel requests for technical support. 2. Identify, research… Glassdoor


17 days ago

Claimant Call Center Representative-Claims Reviewer (Bilingual: Spanish/English)

BrownGreer Richmond, VA

Duties include but are not limited to: • Handle complex inbound calls from claimants concerning settlement inquires. • Review claims in… Glassdoor


BrownGreer Reviews

42 Reviews
2.7
42 Reviews
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BrownGreer Co-Founder & Partner Orran L. Brown
Orran L. Brown
18 Ratings
  1.  

    Steady hours but no employee relations you're just a seat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Reviewer III in Richmond, VA
    Former Employee - Claims Reviewer III in Richmond, VA

    I worked at BrownGreer full-time (more than 3 years)

    Pros

    6 hours of PTO every 2 weeks was nice.
    An okay job for those straight out of college
    Hours are steady

    Cons

    I started at BG in 2010 when the economy was rough. They package the job up really nicely and honestly, back then it was a very fun company to work for.
    Now that they have a lot of big named clients, the atmosphere has changed and they're trying to become more serious but lack professionalism and true management.
    Anyone can be a supervisor.
    They promote friends. I trained one guy on my project in January and in May he was an Analyst! It took majority of us who came in in 2010 years to move up to just a Claims Reviewer III or IV and in a few months he was an analyst. Come to find out he went to the same country club as the owners.
    Anyway, the spaces are cramped.
    If you ask questions for further understanding, not on the claims but as far as promotions, moving up, growing, or anything to benefit yourself within the company they take your cubicle away from you and stick you at a table in the hallway.
    If you get a table the underlying rule is you won't be there long. If you go from a cubicle to a table then you're on your way out the door.
    Do not tell them you work part time elsewhere, they take it as you don't need their job and let you go
    Everyone is capable of being laid off and they come at random times without explanation.
    Pay is low and they do not take advanced degrees into consideration.

    Advice to ManagementAdvice

    Train the Trainers do not work. Spend the money and time to give great training and seminars for your analyst and supervisors. Just because someone can process claims well doesn't mean that they are capable of managing people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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