Byram Healthcare

  www.byramhealthcare.com
  www.byramhealthcare.com

Byram Healthcare Jobs & Careers

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14 days ago

Customer Service Representative

Byram Healthcare Portland, OR +2 locations

Byram Healthcare is currently seeking a full-time Customer Service Representative to join their team in Portland, Oregon. This individual is… Monster


14 days ago

Account Manager

Byram Healthcare Birmingham, AL +4 locations

Byram Healthcare, a nationwide provider of medical supplies, is currently seeking a full-time Account Manager to join their team in Alabama. The… Glassdoor


12 days ago

Collector

Byram Healthcare White Plains, NY

Byram Healthcare is currently seeking a Collector to join their team in White Plains, NY. This person plays a key role in enhancing the revenues of… Glassdoor


30+ days ago

Customer Service Supervisor

Byram Healthcare Salt Lake City, UT

Diabetes Specialty Centers, a Byram Healthcare company, is currently seeking a Customer Service Supervisor to join their team in Salt Lake City… Glassdoor


30+ days ago

Biller

Byram Healthcare Downers Grove, IL

Byram Healthcare is currently seeking a Biller to join their team in Downers Grove, Illinois. This person is responsible for accurately billing… Glassdoor


30+ days ago

Pharmacy Technician

Byram Healthcare Salt Lake City, UT

• Ability to answer hi-volume in-bound calls via an automated phone system. • Ability to make outbound calls to… Glassdoor


4 days ago

Billing Liaison

Byram Healthcare Downers Grove, IL

Byram Healthcare is currently seeking a full-time Billing Liaison to join their team in Downers Grove, Illinois. This individual is responsible for… Glassdoor


25 days ago

Reimbursement Supervisor

Byram Healthcare Salt Lake City, UT

Diabetes Specialty Centers, a Byram Healthcare company, is currently seeking a Reimbursement Supervisor to join their team in Salt Lake City, Utah… Monster


23 days ago

Customer Service Representative Bilingual English/Spanish

Byram Healthcare Newport Beach, CA

Byram Healthcare is currently seeking a full-time Customer Service Representative to join their team in Huntington Beach, California. This individual… Glassdoor


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Byram Healthcare Reviews

24 Reviews
1.6
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Perry Bernocchi
8 Ratings
  1. 1 person found this helpful  

    DO NOT WORK HERE!!! Management is incompetent, dishonest, inefficient, and highly unorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Coordinator/Account Management in Salt Lake City, UT
    Former Employee - Equipment Coordinator/Account Management in Salt Lake City, UT

    I worked at Byram Healthcare full-time (less than an year)

    Pros

    It's a job.
    The employees are hard working people, willing to help their fellow co-workers. If they were the management, it would be a great company.

    Cons

    1. GROSSLY INADEQUATE TRAINING. They do not provide any written instructions for anything, even how to use their 4 rather complicated computer systems or anything else for that matter. Writing anything down is not only frowned upon, it is often outright shunned. I'm not kidding.

    Instead of taking the time to train you properly or make sure you know what you're doing, they simply tell you something once and then expect you to remember it forever. They don't want to take the time to make sure that you know what you're doing, because there is a LOT of information. Any mistakes that you make due to lack of proper training on their part, are then regarded as being entirely your fault. One time, actually several times, I got chewed out for making a mistake on something that I was never even taught how to handle in the first place (pharmacy orders).

    2. UNFAIR TREATMENT. I was written up for not filling out the prescriptions before sending them to the doctors to sign (because I was never told that I had to do so in the first place). At least three other people were doing the same thing (and I gave them proof of it), yet none of them were not written up for it.

    3. THEY LIE... A LOT. When I was written up for the aforementioned incident, they said that no one else was having this problem, except for me. I then informed them that others did have this problem and provided them with proof of it, to which they responded, "We're not talking about anyone else here. We're talking about you." (Um, yes you were.) A week later, my manager called to his desk one of the women who was doing the same thing I had been written up for. Instead of writing her up, however, he merely told her to stop doing it and sent her back to her desk. (If needs be, I will provide the names and dates of the people involved. I do have them.)

    At the time of my write up, they told me that I would have two written warnings before being terminated. I was only given one and they were for two completely different things. When I requested a copy of the write up, they denied it.

    4. MANAGERS DO NOT TRAIN EVERYONE EQUALLY. In order to ensure that everyone has a fair shot at success, you must make the other employees treat everyone equally in terms of orders they are sent to fill. Allowing one person to be sent 20 orders, while another person only receives 5 or 6 will pretty much ensure that the first person succeeds and the second person doesn't. Management: don't let the employees decide who gets what. You are the manager. Your job is to make sure that people are treated equally. That's what management is. If you don't have the backbone to do that, then you don't belong in management.

    5. NO UNIFORMITY. Lack of uniformity in a department is a tell-tale sign of bad management. While I was employed at Diabetes Specialty Center (a subsidiary of Byram Healthcare), I had to ask two or three different people how to do practically everything, because 9 times out of 10, everyone I asked told me something different. Management couldn't be bothered to do their job, so others had to pick up their slack.

    6. SOLIDARITY... OF STUPIDITY. Instead of changing their mistakes and their incompetent business practices, they get up on their high horses and say, "This is the way we do things around here, and we're not going to change." They (Diabetes Specialty Center, a subsidiary of Byram Healthcare) have an "F" rating with the Better Business Bureau and yet they act like they're doing everything right and don't need to change anything at all! How stupid is that? Very.

    7. EVERYONE IS LEAVING THE COMPANY FOR A REASON. Ask anyone who works there and they will tell you that the turnover rate is extremely high, which it is. No one in their right mind wants to stay there once they figure out how bad it is to work there. If you have a college degree, avoid this company like the plague. It is bad. Most people don't stay longer than 3 months, and for good reason. It is bad.

    Advice to ManagementAdvice

    Your current system of training and all around way of doing things is inefficient, ineffective, dishonest and will ultimately result in one or more of your clients dying from complications arising from not receiving their medical equipment on-time. And that is a fact. You are not selling VCRs. You are selling diabetic equipment. Act like it. Train people properly.

    Calling everything a matter of "common sense" because you are too lazy to train people properly and then firing them for calling you on it (and saying it was something else), is incompetence of the highest order, if not downright mendacity. If you are not emotionally or intellectually mature enough to handle being management, then step down. There are plenty of people who have been there for five or more years who would be a lot better at management than you and would raise the company from the sickening depths to which it has sunk. You have an "F" rating with the Better Business Bureau and deservedly so. Stop trying to cover your own backsides by blaming everyone else for your managerial incompetence and inefficiency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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