C3/CustomerContactChannels

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C3/CustomerContactChannels Jobs & Careers in Ferry Pass, FL

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C3/CustomerContactChannels Reviews

62 Reviews
2.2
62 Reviews
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C3/CustomerContactChannels President & COO Rick Ferry
Rick Ferry
26 Ratings
  •  

    A day in the life of a Customer "Care" Professional for C3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in McGregor, TX
    Former Employee - Customer Service Agent in McGregor, TX

    I worked at C3/CustomerContactChannels full-time (less than a year)

    Pros

    Helping the elderly with their Insurance issues and questions.

    Cons

    Training that is incomplete or incorrect with how the job is actually completed. Supervisors that prefer to chastise when you don't understand how to do something rather than help.

    Advice to ManagementAdvice

    Lengthen the training so it can be more detailed. Make Supervisors have to take phone calls.

    Doesn't Recommend
    Negative Outlook

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