C3i Jobs & Careers in Framingham, MA

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9 days ago

Call Scheduler

C3i Framingham, MA

• Develop and maintain the foundations for quality and standards of contact, process guidelines, standard operating procedures and work instructions… Glassdoor

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C3i Support Services (Ascendas V IT Park)

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C3i Reviews

49 Reviews
49 Reviews
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Joel H. Morse
35 Ratings

    Level 1, Level 2, TAS for a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Analyst Level II in Wilkes-Barre, PA
    Former Employee - Helpdesk Analyst Level II in Wilkes-Barre, PA

    I worked at C3i full-time (more than 3 years)


    3yrs, moved up the ranks. Just need to be willing to learn. Clients like friendly personality. Normal vacation and holiday pay. Knowledge-base built out to help you answer client questions. Overtime available.


    As with any help desk job, tech constantly changes and therefore answers keep changing. Medical benefit had gone down due to cost-cutting measures.

    Advice to ManagementAdvice

    Pay increases for good work would be nice. You losee good employees because of stagnant wage.

    Positive Outlook
    Approves of CEO

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