CDW

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CDW Account Manager Jobs & Careers in Chicago, IL

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Show:  All Results Last 7 Days
5 days ago

Business Development Specialist - Xerox Managed Print Services

CDW Mettawa, IL

with the CDW sales team (including Account Managers,… • Collaboratively work with Account Managers, Presales… CDW


5 days ago

EMC Partner Specialist

CDW Chicago, IL

Specialist role is also responsible for educating Account Managers on the… for increasing CDW Account Manager productivity. • Obtain relevant… CDW


5 days ago

Business Development - Healthcare / Lenovo

CDW Chicago, IL

with CDW sales team (including Account Managers, Account… • Lead/assist Healthcare Account Managers and… CDW


5 days ago

Cloud Solution Specialist

CDW Mettawa, IL

account managers, field sellers and customers in order to facilitate cloud sales… CDW


9 days ago

Configuration Technician II, Hardware and Software

CDW Vernon Hills, IL

ensure 100% quality. • Communicate with Account Managers and customers… CDW


15 days ago

Sales - Entry Level - Inside

CDW Mettawa, IL +2 locations

of a CDW Account Manager include: • Outbound calling to potential and esta… CDW


4 days ago

Client Systems Solution Specialist (Microsoft Surface)

CDW Chicago, IL

Surface brand product sets. This person will work directly with CDW Account Managers and Sales Leadership to bring… CDW


26 days ago

Account Receivable Specialist

CDW Vernon Hills, IL

• Identify accounts that need to be prioritized and escalated. • Proactively build and maintain positive working relationships with internal and… CDW


7 days ago

Technical Specialist 2

CDW Chicago, IL

Technical Leadership • Contribute to the development of in house and 3rd party service offerings. • Maintain knowledge of solution trends and… CDW


8 days ago

Credit Clerk

CDW Vernon Hills, IL

• Sort mail for each company within CDW and pull out all live checks. • Separate all net 30 checks from pre-pay checks and distribute mail to AR… CDW


CDW Reviews

700 Reviews
3.9
700 Reviews
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
313 Ratings
  •  

    Total lack of leadership and communication of company strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Lake Forest, IL
    Current Employee - Senior Account Manager in Lake Forest, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    If you're in sales as an account manager or field account manager and above, it's a great company to start out with. Unfortunately they have changed their commission and goals to where other companies pay better.
    Sales driven company.
    Many days you will not have to buy lunch or breakfast when you're in sales.
    It's a great company to start out. However, because of the low pay, only the mediocre and the complacent sales people stay.

    Cons

    Since I've been here, I have seen very little communication from leadership compared to other companies I've worked for. Usually leadership communication is used to motivate sales teams and get us revved up. At CDW you'll rarely hear anything from someone above your immediate manager unless you make an error. I feel the lack of communications of the company strategy is going to hurt this company in the long run.
    The pay is very low compared to competitors. In fact, I have been recruited by a competitor and will be leaving CDW principally because of the low pay.
    For some reason the company is always having trouble computing commissions correctly. If you're smart, you keep track since you will probably notice your commissions are lower than they should be.
    It's a very political company. There are hundreds of employees who have been with the company from the beginning. Unfortunately, while they have experience in how CDW works, they will be lacking in a lot of skills and experience necessary to make it in the majority of large US corporations.
    Outside of sales, management is generally poor. Because many of these people worked their way up the ranks, they lack some of the professionalism I have encountered in other companies. I have noticed immaturity and a lot of finger-pointing rather than accountability. Outside of sales, there is a general lack of training and employees are told to watch videos that have little or nothing to do with one's job.
    Overall, I will happy to leave even though I did learn a lot.

    Advice to ManagementAdvice

    Improve your communications and strive to articulate the company strategy in a way that your employees will understand how it fits with their job. Handing out a laminated copy of the circle of excellence tells us nothing. It comes across as insincere and unusable unless regular communications come from leadership demonstrating how various teams have met the criteria. Use communications to motivate-stop being silent and acting like you're deities. No one has respect for absent leadership in a sales-driven company.
    Do some housecleaning in your leadership areas. Make them accountable for the success of their teams and don't let them get away with the blame game.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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