CDW

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CDW Project Coordinator Jobs & Careers in Chicago, IL

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3 days ago

Senior IT Project Manager – new

CDW Vernon Hills, IL

CDW, a $10B technology solutions & services company is seeking a Senior Project Manager - IT. This role sits in the corporate IT organization… CDW


14 days ago

Senior IT Auditor

CDW Chicago, IL

The Senior IT Audit Analyst will be responsible for coordinating and delivering IT internal audit services as part of the Business Process Assurance… CDW


10 days ago

Manager - Proposal Teams

CDW Chicago, IL

Coach, mentor, motivate and develop a team of Proposal Writers to include supervisors as applicable that support specific CDW sales segments or… CDW


27 days ago

Data Analyst

CDW Vernon Hills, IL

The Product and Partner Management (PPM) Analyst ensures the integrity, consistency and scalability of CDW's Product and Partner reporting and… CDW


CDW Reviews

700 Reviews
3.9
700 Reviews
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
313 Ratings
  •  

    Total lack of leadership and communication of company strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Lake Forest, IL
    Current Employee - Senior Account Manager in Lake Forest, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    If you're in sales as an account manager or field account manager and above, it's a great company to start out with. Unfortunately they have changed their commission and goals to where other companies pay better.
    Sales driven company.
    Many days you will not have to buy lunch or breakfast when you're in sales.
    It's a great company to start out. However, because of the low pay, only the mediocre and the complacent sales people stay.

    Cons

    Since I've been here, I have seen very little communication from leadership compared to other companies I've worked for. Usually leadership communication is used to motivate sales teams and get us revved up. At CDW you'll rarely hear anything from someone above your immediate manager unless you make an error. I feel the lack of communications of the company strategy is going to hurt this company in the long run.
    The pay is very low compared to competitors. In fact, I have been recruited by a competitor and will be leaving CDW principally because of the low pay.
    For some reason the company is always having trouble computing commissions correctly. If you're smart, you keep track since you will probably notice your commissions are lower than they should be.
    It's a very political company. There are hundreds of employees who have been with the company from the beginning. Unfortunately, while they have experience in how CDW works, they will be lacking in a lot of skills and experience necessary to make it in the majority of large US corporations.
    Outside of sales, management is generally poor. Because many of these people worked their way up the ranks, they lack some of the professionalism I have encountered in other companies. I have noticed immaturity and a lot of finger-pointing rather than accountability. Outside of sales, there is a general lack of training and employees are told to watch videos that have little or nothing to do with one's job.
    Overall, I will happy to leave even though I did learn a lot.

    Advice to ManagementAdvice

    Improve your communications and strive to articulate the company strategy in a way that your employees will understand how it fits with their job. Handing out a laminated copy of the circle of excellence tells us nothing. It comes across as insincere and unusable unless regular communications come from leadership demonstrating how various teams have met the criteria. Use communications to motivate-stop being silent and acting like you're deities. No one has respect for absent leadership in a sales-driven company.
    Do some housecleaning in your leadership areas. Make them accountable for the success of their teams and don't let them get away with the blame game.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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