CNA Jobs in New York, NY

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6 days ago

Underwriting Specialist, Large Property

CNA New York, NY

The Large Property Underwriting Specialist is responsible for using technical, sales and analytical skills to provide insurance solutions that help… CNA


19 days ago

Underwriting Consultant, Middle Market

CNA New York, NY

The Middle Market Underwriting Consultant is responsible for using technical, sales and analytical skills to provide insurance solutions that help… CNA


11 days ago

Underwriting Consultant - Fidelity/Crime

CNA New York, NY

The Underwriting Consultant, Fidelity/Crime is responsible for using technical, sales and analytical skills to provide insurance solutions that help… CNA


12 days ago

Executive Administrative Assistant

CNA New York, NY

• significant administrative support experience of a senior leader (i.e. calendar management, scheduling/meeting coordination… CNA


22 days ago

Law Clerk

CNA New York, NY

1. Performs legal research which may include use of automated research services and other research methods. 2. Works with internal legal staff on… CNA


26 days ago

Senior Litigation Attorney

CNA New York, NY

1. Handles highly complex or specialized insurance defense matters from pleadings through trial driving for superior results. Manages preparation… CNA


27 days ago

Paralegal - Litigation

CNA New York, NY

1. Performs timely handling of highly sensitive issues and materials related to all areas of operation within the organization. Monitors files and… CNA


30+ days ago

Claims Consultant - Complex Claim Unit

CNA New York, NY

We seek a highly-experienced general liability adjuster with a solid working background in New York Labor Law or equivalent statutory labor law… CNA


30+ days ago

Underwriting Consultant, Financial Institutions - Asset Managers

CNA New York, NY

include the following. Other duties may be assigned. 1. Underwriting… CNA


30+ days ago

Underwriter, Large Property

CNA New York, NY

The Large Property Underwriter is responsible for using technical, sales and analytical skills to provide insurance solutions that help CNA’s… CNA


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CNA Chairman and CEO Tom Motamed
Tom Motamed
122 Ratings
  • Helpful (1)

    DANGER...AVOID THIS PLACE!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocean Marine Claims Representative in New York, NY
    Former Employee - Ocean Marine Claims Representative in New York, NY

    I worked at CNA full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Decent training opportunities OUTSIDE of the company
    -My manager was in on the other side of the country, so very little micromanagement
    -Pay was decent

    Cons

    Where do I begin...
    -I received almost ZERO in-house training and procedures. I learned as I went along
    -Was dumped a caseload of around 100 open files to start with, many already in litigation
    -absurd procedures and policies on file handling, which are clearly driven by the financial industry regulation following 2008 AND the idea that marine insurance should be run like an auto insurance company - churn, churn, churn those claims in a timely matter - BUT expecting 100% accuracy all the time!!
    -The "File Review"... even the experienced handlers are terrified is afraid of this...which is performed by auditors outside of the marine claims world. Everyone seems to feel that their job is dependent on these yearly reviews.
    -A high turn over rate among claims handlers - no one lasts here, and even the claims veterans move on to seek safer shores with more functional companies that value their claims handling abilities
    -No chance to move up - the middle management has been there for decades, and they aren't going anywhere - no one else would hire them! Supervisors (called managers) are clearly a boot licking position, who have only survived the purges following the economic downturn based on their sycophantic behavior - the turnover among middle managers (the supervisors bosses) should speak for itself.

    Advice to Management

    I get it...no one likes their claims departments...we pay out the money that the sales teams bring in! At CNA, you really are made to feel like to feel like a bandit, and shamed for authorizing payments on policies that shouldn't have been underwritten in the first place!! Ease the case load on your best employees, and actually spend time training your new hires! Also, drop these absurd, across the board policies - take some time to understand how marine insurance works - i.e. ADJUSTING IS AN ART, NOT A SCIENCE. The turnover will continue as long as CNA continues to treat its claims staff the way it does now.


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