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The one good thing is that the corporate office and senior managment don't interfere too much with our work.
Awful benefits - I bought my own insurance with the same deductibles for $50+ cheaper than they offered. They bring everyone in at 4.61 hrs of PTO earned per pay period and it takes FOREVER to move up to a higher earning rate. However, the worst part about this company is that they DO NOT CARE ABOUT THE EMPLOYEES AT ALL. They will sell you out or avoid rewarding you no matter how well you perform if it means they can make an extra dollar at the corporate office. Don't pay attention to any awards they claim - none of those come from employee ratings, that's for sure. Within two months of CSSS assuming our contract, they cut out little perks previous companies had provided. They also expect me to answer my personal cell phone at any hour of the day but won't reimburse me for any related expense. The federal building in which we work was closed because of inclement weather, and they initially tried to make us take a vacation day for it even though we didn't even have the OPTION to come to work. When the government renewed our contract after the first year, the company automatically received a 3% raise in compensation for the work. But of course, this did not get passed down to the employees. I got a performance review that was WELL ABOVE average and received a 1.5% raise. So the company got an increase of 3% for the work WE did, and they gave me a 1.5% increase. Thanks!!! That almost covers the increase in gas prices (well, actually it doesn't come close to covering even that). NO ONE got over a 2% raise. Sadly, none of us were surprised - we all anticipated that they would figure out a way to keep as much of the profit for themselves. I know every company is in business to make money, but they used this as an opportunity to increase their margin on our contract rather than rewarding employees who ACTUALLY EARNED THE CONTRACT RENEWAL FOR THEM. They really are shameless. To a person, every one of the employees in my location cannot wait for the time when they are no longer eligible to have our contract. I would never work for this company again and will strongly advise anyone I come into contact with to avoid this company. I would also never give them a positive review to any other business/agency looking for their services.
Advice to Management
Do the right thing: reward your employees appropriately and stop making it so blatantly obvious that you do not value your workers.