CUNA Mutual

CUNA Mutual Jobs & Careers in Madison, WI

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22 days ago

Consumer Sales Representative

CUNA Mutual Group Madison, WI

SALES ACTIVITIES: 1. Efficiently and effectively handle incoming telephone calls… CareerBuilder

16 days ago

Business Architect

CUNA Mutual Group Madison, WI

Work Location: Madison, WI We are seeking an uncommon professional to join our team as a Business Architect. This position will operate largely… CUNA Mutual Group

30+ days ago


CUNA Mutual Madison, WI

Business Management •Collaborate with business and executive leaders to translate strategic direction into a series of actionable, measurable…

6 days ago

Community Relations Intern

CUNA Mutual Group Madison, WI

The Community Relations Intern will participate as an active member of the CUNA Mutual Foundation and Community Relations Team in writing… Glassdoor

CUNA Mutual Reviews

121 Reviews
121 Reviews
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CUNA Mutual President and Chief Executive Officer Robert N. Trunzo
Robert N. Trunzo
19 Ratings

    Contact Center Sales Representitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Center Sales Representative in Madison, WI
    Former Employee - Contact Center Sales Representative in Madison, WI

    I worked at CUNA Mutual


    Never bring your work home. CUNA Mutual will pay for your license in a 50 states. After one year, you can attempt moving around in a large company.


    Call center environment. High turnover department. Poor base salary ($24,000). Incentives contradict the "member experience," or what is best for the customer. Every minute of your day, besides lunch, is scheduled. If your break goes over 10 minutes you'll need to submit a schedule change. Workforce management and the management on the floor asks you to keep them accountable, but only after a rah-rah session.

    Advice to ManagementAdvice

    Your sales reps are busy all day, don't leave it up to them to make suggestions. Schedule time to the side and ask them what they'd like to see changed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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