CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Jobs & Careers

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Show:  All Results Last 7 Days
1 day ago

Retail Store Manager – new

CVS Health Ashburn, VA +31 locations

Candidates will begin as a Store Management Trainee completing basic operations and management skills training and learning about key aspects of the… CVS Health


29 days ago

Pharmacist in Charge - Full Time

CVS Health Herndon, VA +4 locations

are shared equally by all Pharmacists within the store. ESSENTIAL FUNCTION: Customer Service • Service and satisfy the customer/s as health care… CVS Health


7 days ago

Loss Prevention Specialist II

CVS Health Reston, VA +5 locations

This position directly assists in the safety and protection of CVS Caremark Inc assets within assigned stores, including customers, employees… CVS Health


26 days ago

Nurse, RN - Home Infusion (Full-time, day shift): Alexandria

CVS Health Chantilly, VA

Required Qualifications * Registered Nurse with current license in state of employment. Additional… CVS Health


16 days ago

Pharmacy Technician - Clinical Support

CVS Health Chantilly, VA +2 locations

* Tracking lab data and narcotic prescriptions and processing patient prescription refills under the direct approval and supervision of the… CVS Health


25 days ago

District Admin Assistant

CVS Health Oakton, VA

CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an… CVS Health


27 days ago

Pharmacist - Floater - Full Time

CVS Health Gaithersburg, MD +4 locations

are shared equally by all Pharmacists within the store. ESSENTIAL FUNCTION: Customer Service • Service and satisfy the customer/s as health care… CVS Health


14 days ago

Market Investigator

CVS Health Gaithersburg, MD

Monitors assigned stores for activity that threatens the safety of employees and customers Monitors assigned stores for activity that causes the loss… CVS Health


27 days ago

Pharmacist - Full Time

CVS Health Arlington, VA +18 locations

are shared equally by all Pharmacists within the store. ESSENTIAL FUNCTION: Customer Service • Service and satisfy the customer/s as health care… CVS Health


17 days ago

Loss Prevention Spec II

CVS Health Silver Spring, MD

This position directly assists in the safety and protection of CVS Caremark Inc assets within assigned stores, including customers, employees… CVS Health


CVS Health Reviews

3,468 Reviews
2.6
3,468 Reviews
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,285 Ratings
  1. 3 people found this helpful  

    CVS is still growing sales and profits based on the inertia of past success and by exploiting their best people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CVS Store Manager in South Kingstown, RI
    Former Employee - CVS Store Manager in South Kingstown, RI

    I worked at CVS Health full-time (more than 5 years)

    Pros

    CVS has the assets, locations, and market presence to leverage the human resource potential they possess and have
    access to, to create even greater current and future growth, profitability, and shareholder value. The company still has access to a large number of front line managers and associates that still retain the corporate "memory" needed to bring CVS to the next level of success. At the top of the company are a number of "visionaries" who see that the paradigm of success for the Pharmacy Retailer/Pharmacy Benefits Manager is constantly changing and has shown creativity in anticipating and capitalizing on that change.

    Cons

    The fuel that fired CVS's past growth was a favorable health/prescription insurance model and a cadre of seasoned front line managers and supervision who took the CVS brand nationwide. While evolving, enhancing, and creating customer loyalty to that "Brand" by acting as "merchants" and capitalizing on the unique aspects of their local marketing area. Tip O'Neil said "all politics is local" and any retailer with enduring success knows that while strong Branding must be national (even global) in scope "all retail success is local".

    Well the world has changed. The government/private health/prescription model has and will continue to change to achieve the parallel goals of cost containment and the movement toward universal coverage. This will put massive pressures on the Rx revenues and profits of CVS. In the recent past (the last 8 to 10 years) CVS has done what most American companies are doing. They have cut costs, identified and implemented effeciencies, and streamlined operations to relieve the pressures on profits and the creation of share holder value. They have worked hard to enhance the "Brand" by adding new product lines and services in the retail Pharmacies and the Stores. They have however sacrificed their greatest "human resource" assets in the front lines to "cost containment". The most capable people that have the most to offer CVS to drive sales and gross profit are devoting almost all their time to doing the work of associates they can no longer afford to schedule and still meet financial goals.In the noble effort to control the huge organization that CVS has become has created a blizzard of policies, procedures, and rules that monopolize the rest of the time of front line management has available to them (so they can stay in compliance).

    Advice to ManagementAdvice

    A top to bottom re-engineering of all processes that puts an emphasis on keeping high value added tasks and de-emphasizes or eliminates those that do not directly create customer value. Make a public and systemic commitment to investing resources into front line payroll ( ie. higher pays and more lucrative bonus schemes for experienced managers and lead pharmacists., greater compensation for experienced associates and pharmacy techs, and an increase in payroll hours to service customers, to undertake "merchandise-for-profit" tasking, and properly maintain store conditions.)

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    Neutral Outlook
    Disapproves of CEO

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