CallTower

  www.calltower.com
  www.calltower.com

CallTower Jobs & Careers

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30+ days ago

Telecom Project Coordinator

CallTower South Jordan, UT

The Telecom Project Coordinator interfaces with CallTower Project Managers and external vendors in order to assist in the implementation and… Glassdoor


30+ days ago

Logistics Manager

CallTower South Jordan, UT

The Logistics Department Manager is both an external client and vendor/carrier facing position and an internal point of contact between departments… Glassdoor


30+ days ago

Marketing Manager

CallTower South Jordan, UT

• Develop, execute and refine marketing programs and promotions • Manage the productivity of the marketing plans and projects • Monitor, review… Glassdoor


30+ days ago

Sales Administrator

CallTower South Jordan, UT

will include but not be limited to: • Administration of sales data to produce reports, quotes and various other sales documents Provide… Glassdoor


30+ days ago

Sr. Network Engineer V

CallTower South Jordan, UT

Selected candidate will be responsible for customer facing telecom and data network operations along with CallTowers data center core-network and… Glassdoor


30+ days ago

Teir 1 Technical Support

CallTower South Jordan, UT

All activities and priorities are to be aligned with CallTowers thematic goal and corporate playbook. We exist to connect people and behave with… Glassdoor


30+ days ago

Telecom Services Administrator

CallTower South Jordan, UT

The Telecom Services Administrator places orders for new telephone numbers, phone number transfers and generate circuit quotes along with all aspects… Glassdoor


19 days ago

Channel Sales Manager

CallTower South Jordan, UT

CallTower is looking for an experienced, seasoned and detailed oriented Channel Sales Manager. Candidate is responsible for the development of the… Glassdoor


CallTower Reviews

14 Reviews
2.6
14 Reviews
Rating Trends

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Bret England
12 Ratings
  1.  

    Great company with huge growth potential, sour grapes trying to ruin it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CallTower full-time (more than an year)

    Pros

    * Great employees - current employees and new employees are top of the line and come with value added experience and knowledge that continue to raise the bar for the company in it's hiring and performance.

    * Great growth potential - selected by several larger organizations (even Tier 1 carriers) to provide white label services for hosted UC, huge growth in the telecom Channel and enterprise size direct opportunities put this company in a position to soar over the next few years.

    * Great outlook - employees are provided ownership options, allowing each employee to be an owner of the company. If the potential spoken of above realizes (and it has been doing so to date), each employee stands to make a good payout if/when the company goes public or sales.

    * Smart management - management, especially the CEO, has taken CallTower from a little known, stagnant growth organization two years ago to a major player in many arenas. The penetration in the channel due to the smart hiring of an experienced VP of Channel Sales has poised CallTower to grow. Taking risks and putting CallTower in a position to provide white label services to much larger organizations has brought this smaller organization into the mix on large enterprise deployments where it would not have had a place in the past.

    Cons

    Really, the biggest cons in working at CallTower so far have been in dealing with employees that are great people, but don't have the work ethic or discipline to handle the current growth that we are experiencing. That is evident in some of the reviews on this site. Employees who have worked at CallTower for more than 2 years experienced a company that was happy with the mundane and stagnant growth. Work your 40 hours, go home and be complacent in your job. What CallTower has seen over the past two years is a change in management that has led CallTower to record sales quarters, quarter after quarter. This, of course, translates to more work for all, longer hours as the company balances growth and revenue with hiring and personnel, and a review of key positions and personnel to make sure the company can scale as needed to meet the demands of the growth. Employees, current and former, that are not comfortable with this growth, are contributing to poor morale, backbiting against senior management and poor reviews on this site that are written in an attempt to sink a company due to personal vendetta against a single person, in most cases the CEO.

    To those who are reading these posts, if the previous employees that posted the derogatory remarks were honest about the great friends and employees that they worked with, they would have been more careful to not attack the company as a whole and put the jobs of their friends at risk. That speaks to their integrity and should be considered when reading those reviews. A company that has been selected by much larger organizations to be the white label provider of their hosted UC services must not be that bad of a company with the horrible management that is suggested. Those large companies do their due diligence.

    The only other con that I can list here is that CallTower needs to be careful in defining it's business objectives. We are running too many directions right now and if not reined in and prioritized, we could find ourselves spread too thin to meet the growth we are seeing.

    Advice to ManagementAdvice

    CallTower needs to define it's growth and business models and stick to the decisions. We are experts in certain areas, but not in others. We should focus on the strengths and put our resources in that, even if that means letting some sources of revenue go to partners/other vendors who are better poised to meet those needs.

    Recommends
    Positive Outlook
    Approves of CEO

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