Capita Jobs & Careers in Glasgow, Scotland

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27 days ago

Junior Project Management Officer

Capita Glasgow, Scotland

3. To follow up with assessors to ensure that the assessments are allocated efficiently… CareerBuilder

20 days ago

Leadership Development Specialist

Capita Glasgow, Scotland

Due to expansion we have a new and exciting opening for a 'Leadership Development Specialist' to work closely with key stakeholders across the CCM… CareerBuilder

15 days ago

Chartered Building Surveyor

Capita Glasgow, Scotland

will involve: • Effective client management • To manage own workload and to ensure commercial viability of delivery • To prepare and… CareerBuilder

8 days ago

Detainee Custody Officers - Cambuslang

Capita Glasgow, Scotland +2 locations

* Escort detainees in full compliance with the Standard Operating Instructions regulations and guidelines as produced by Tascor and agreed by the UK… CareerBuilder

27 days ago

Head of Project Management Office

Capita Glasgow, Scotland

• To initiate and drive initiatives related to quality, consistency, methodology and customer experience throughout the Services organisation… CareerBuilder

22 days ago

Graduate/Trainee Presales Network Design Consultant

Capita Glasgow, Scotland

• Draw on the other technical resources available within Capita IT Services to integrate different solution components to ensure complete solutions… CareerBuilder

15 days ago

Assistant Project Manager

Capita Glasgow, Scotland

We can offer a wide range of projects and interesting workload across our three teams-Project Management, Building Surveying and Cost Management. The… CareerBuilder

15 days ago

Service Delivery Manager

Capita Glasgow, Scotland

• Key member of the overall Service Delivery team working closely to deliver consistent service to customers. • To provide a single point of… CareerBuilder

24 days ago

Associate Presales Network Design Consultant

Capita Glasgow, Scotland

Draw on the other technical resources available within Capita IT Services to integrate different solution components to ensure complete solutions are…

30 days ago

Risk and Compliance Advisor

Capita Glasgow, Scotland

Knowledge of relevant financial services regulations and the ability to apply this in practice in a life and pensions environment. Proven experience…

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Capita Reviews

218 Reviews
218 Reviews
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Capita CEO Paul Pindar
Paul Pindar
64 Ratings

    A multibillion corporation acting worse than a start up company (I work in the Capita John Lewis Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - JLC Customer Advisor in Glasgow, Scotland (UK)
    Current Employee - JLC Customer Advisor in Glasgow, Scotland (UK)

    I have been working at Capita part-time (less than an year)


    Ground level staff are friendly and there is a culture of solidarity
    Reasonable Pay
    Good pension potentials
    Central locations of employment


    Complete abuse of the 'flexible' working arrangement - some members of staff haven't had a single weekend off in months.
    Management is terrible - who trained these people? We were without stationary for almost a month!
    Team leaders are still in training while staff are already working without a point of contact
    No appreciation felt towards staff from management
    No clear structure of command
    Terrible and antiquated IT systems unfit for purpose and leading to added pressure on staff
    Too much reliance on computerized scheduling systems for holidays
    Deducting time from staff for a few minutes late, but expecting staff to arrive 20 minutes early just to log in to systems!
    Some staff act more like school children than professional employees
    Far too strict towards use of personal devices during very quiet periods of work where no tasks are assigned
    Treating staff as drones rather than living people
    Floor Walkers seem more concentrated on chatting than actually assisting staff
    No training outside of initial 3 week period
    No internal mailing system to inform employees of changes made

    Advice to ManagementAdvice

    Go back to training before you dare question the actions of your staff! It doesn't matter if it's a new contract or not, this is year one business studies level requirements from you that are constantly failing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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