Capita

  www.capita.co.uk
  www.capita.co.uk

Capita Jobs & Careers in Woking, England

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30+ days ago

Senior Project Manager

Capita South East England

and tactical aspects of multiple or large-scale projects. * Overseeing staff working on client engagements* Reviewing high-level deliverables across… Glassdoor


30+ days ago

Support Engineer

Capita Kensington, England

include: Providing 1st/2nd Line incident handling via telephone and/or desktop visit for all staff Resolving where possible during the initial call… CareerBuilder


19 days ago

Service Desk Representative / Co-ordinator

Capita Weybridge, England

In this role you will act as a point of contact for our customers and help track current requests in relation to SLA, status and contractual… Adzuna


10 days ago

Service Delivery Manager

Capita Harrow, England

Reporting to the Regional Manager, this line management role will provide advice and guidance to operational staff and line management in order to… CareerBuilder


30+ days ago

Project Manager

Capita Weybridge, England +2 locations

quality, time and budget targets are met. Key Result Areas: Take responsibility for the delivery of complex projects from pre project/initiation… Glassdoor


30+ days ago

Programme Manager

Capita Weybridge, England

analysts as required on specific projects. Management of programme budgets up to #5,000,000. Key Result Areas: Delivery of large IT programmes… Glassdoor


30+ days ago

Solutions Architect

Capita Weybridge, England +2 locations

Capita Case and Record Solutions is a software development consultancy with over 35 years experience in helping businesses to transform through the… Glassdoor


30+ days ago

PMO Manager

Capita Weybridge, England

Recognises the interface between the 'project world' and the 'business as usual world' and helps manage the contention. Recognises barriers to… Glassdoor


30+ days ago

Business Analyst

Capita Weybridge, England

infrastructure, business process flows and business sector trends to provide real business value. Key Result Areas: Gather and manage requirements… Glassdoor


30+ days ago

PMO Coordinator

Capita Weybridge, England

Takes responsibility for the provision of Project support services to small/medium scale projects. Uses and recommends project control solutions for… Glassdoor


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Capita Reviews

218 Reviews
2.4
218 Reviews
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Capita CEO Paul Pindar
Paul Pindar
64 Ratings
  1.  

    A multibillion corporation acting worse than a start up company (I work in the Capita John Lewis Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - JLC Customer Advisor in Glasgow, Scotland (UK)
    Current Employee - JLC Customer Advisor in Glasgow, Scotland (UK)

    I have been working at Capita part-time (less than an year)

    Pros

    Ground level staff are friendly and there is a culture of solidarity
    Reasonable Pay
    Good pension potentials
    Central locations of employment

    Cons

    Complete abuse of the 'flexible' working arrangement - some members of staff haven't had a single weekend off in months.
    Management is terrible - who trained these people? We were without stationary for almost a month!
    Team leaders are still in training while staff are already working without a point of contact
    No appreciation felt towards staff from management
    No clear structure of command
    Terrible and antiquated IT systems unfit for purpose and leading to added pressure on staff
    Too much reliance on computerized scheduling systems for holidays
    Deducting time from staff for a few minutes late, but expecting staff to arrive 20 minutes early just to log in to systems!
    Some staff act more like school children than professional employees
    Far too strict towards use of personal devices during very quiet periods of work where no tasks are assigned
    Treating staff as drones rather than living people
    Floor Walkers seem more concentrated on chatting than actually assisting staff
    No training outside of initial 3 week period
    No internal mailing system to inform employees of changes made

    Advice to ManagementAdvice

    Go back to training before you dare question the actions of your staff! It doesn't matter if it's a new contract or not, this is year one business studies level requirements from you that are constantly failing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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